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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,191 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,191 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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June 28, 2023
It took them three hours past my appointment time to just change the oil and filter change the oil and filter More
by ROBERTCORDLE2
Verified CustomerEmployees Worked With
June 28, 2023
Love everyone here. I will definitely be back to get my car serviced. Cleanest dealership in Atlanta. I will definitely be back to get my car serviced. Cleanest dealership in Atlanta. More
by tommy.wallis71
Employees Worked With
Other Employees :
Diana Bell, Michael Garrabrant, Tommy Wallis
June 27, 2023
Jim Ellis had my car for over a month to fix the air conditioner, which was blowing hot air. The day I finally picked it up, the air conditioner was not working. So I took my car to my mechanic and in conditioner, which was blowing hot air. The day I finally picked it up, the air conditioner was not working. So I took my car to my mechanic and in 3 days the diagnosis, part ordering, and part replacement were successfully completed. Although Jim Ellis fixed a couple things, they should have been able to determine the cause of my air conditioner problems. A. Camp More
by luvplantz
Employees Worked With
Andrew was helpful.
June 26, 2023
There is nothing I can say good about my experience and I will make it a point of telling anyone looking for the car to not use a Jim Ellis dealership. . If I have called repeatedly I have to text messages will make it a point of telling anyone looking for the car to not use a Jim Ellis dealership. . If I have called repeatedly I have to text messages. I have sent emails I've been hung up on when I asked for a manager To take someone's car on an appointment and then tell him you aren't going to work out of 7.- 10 days and three and a half weeks later still not touched it. Considering how many times I tried in touch with someone. I expect this total waste of my time also, More
by PAUL@ACKERMANENT.COM
Employees Worked With
Other Employees :
Diana Bell, Michael Garrabrant, Tommy Wallis
June 23, 2023
I was told to bring my car to this dealership & was not told that my car would have to be left overnight prior to my arrival . I was then left without a vehicle from Friday evening until Monday, when the t told that my car would have to be left overnight prior to my arrival . I was then left without a vehicle from Friday evening until Monday, when the test that was being ran on the vehicle only required the vehicle to set for at least 12 hours. More
by Madison.wisener16
Employees Worked With
Andrew wargo
June 23, 2023
So far I have had a great experience with Jim Ellis Kia. Always keep me informed. Mark was awesome and I appreciate his help Always keep me informed. Mark was awesome and I appreciate his help More
by kmarierobinson
Employees Worked With
June 22, 2023
Excellent experience and my salesman Larry Pedersen was incredible. Stayed in contact with me during the car ordering process and as soon as the car arrived, all my paperwork was ready to go. Very easy a incredible. Stayed in contact with me during the car ordering process and as soon as the car arrived, all my paperwork was ready to go. Very easy and quick process. Highly recommend More
by EIW8
