Jim Ellis Kia of Kennesaw - Service Center

Great people, kind, want to do what is right. Clean and fast and kind. I enjoy my service experience there Clean and fast and kind. I enjoy my service experience there More

I had an excellent experience at this location. Everyone was kind. Bryson was knowledgeable and very easy to speak to. Everyone was kind. Bryson was knowledgeable and very easy to speak to. More

This dealership was clean and comfortable. My husband and I enjoyed our experience. Lavaughn Curry (sales) was extremely informative and made the whole process seamless. My husband and I enjoyed our experience. Lavaughn Curry (sales) was extremely informative and made the whole process seamless. More

I changed dealerships because of the Jim Ellis service advisor. Mark is extremely helpful and responsive. advisor. Mark is extremely helpful and responsive. More

Kris was awesome! He was my consistent point of contact and made sure i had all my questions answered. He needs more help though!! He was my consistent point of contact and made sure i had all my questions answered. He needs more help though!! More

Always courteous, kind, and respectful of your time. It is a pleasure waiting and they have a great selection of coffee and tea as well as wall plugs and nooks to conduct business while you wait. They d It is a pleasure waiting and they have a great selection of coffee and tea as well as wall plugs and nooks to conduct business while you wait. They do the little extras. My tire needed air. I didn't even have to ask. It was done as well as the car washed. I love their service department. More

My car is still having the same problem even after taking to kia and having a new battery and alternator placed in . My car will not start and the eps is still popping up on my dash . My screen flickers also to kia and having a new battery and alternator placed in . My car will not start and the eps is still popping up on my dash . My screen flickers also. Now i have to return to get it looked at again because the job was not done correctly . More

I am a customer who books an appointment every time for my service but on 12/10 I arrived for my already scheduled appointment only to see that the guest in front of me does not have an appointment but was my service but on 12/10 I arrived for my already scheduled appointment only to see that the guest in front of me does not have an appointment but was told his wait would be 2 hours due to him not having an appointment. Now I’m a little annoyed because I should be getting checked in b fire someone who does not have an appointment scheduled.So they proceed to take his car back before mine during my wait multiple people from the business greeted this customer which led me to believe he was someone who was known to the business. So two hours pass and now I’m looking for my car because 2 hours is to late to wait for a simple oil change and tire rotation. So while looking around I notice that the customer who did not have an appointment but he is now checking out before me and I had an appointment.In the future this should not happen if it does what’s the use of booking an appointment when anybody can just walk in from the street and leave before someone who has an appointment scheduled it’s bad business practice and for that reason I will drive a hour to get my service done before I visit this place of business again. More

Experience was great! Reminded every time I stop by why the service is so amazing! Thanks team! Reminded every time I stop by why the service is so amazing! Thanks team! More

My service writer Diana Bell is awesome as always. The dealership makes it easy for me to work from there while waiting The dealership makes it easy for me to work from there while waiting More