Jim Ellis Kia of Kennesaw - Service Center

excellent customer service. Pleasant experience. Service representative was friendly and knowledgeable. Waiting area was very clean and they offered snacks and beverages while Pleasant experience. Service representative was friendly and knowledgeable. Waiting area was very clean and they offered snacks and beverages while waiting More

The service was great, friendly and helpful staff. Worked with me to help figure out the problem with my vehicle. Worked with me to help figure out the problem with my vehicle. More

Very good customer service. Service advisor vacuumed my car when he didn't have to! Service advisor vacuumed my car when he didn't have to! More

Clean, professional, accurate, friendly, thorough. This is my preferred dealership over any one I've visited for any previous vehicles. This is my preferred dealership over any one I've visited for any previous vehicles. More

Helpful and friendly staff! Thank you for getting my problem fixed and communicating well with me. Thank you for getting my problem fixed and communicating well with me. More

I always love getting my service done here! The staff is friendly and values my time. The staff is friendly and values my time. More

Poor repair work, absolutely horrible customer service. Does not respond to emails, texts or phone calls. Promises certain actions and then does nothing. Would not recommend them for service on any vehi Does not respond to emails, texts or phone calls. Promises certain actions and then does nothing. Would not recommend them for service on any vehicle. If I could rate them as zero I would. More

We have been using Kia dealership for servicing our cars and perchesing our cars for a long time and we love Diana in service department she is the best employee, always takes very good care of us and perchesing our cars for a long time and we love Diana in service department she is the best employee, always takes very good care of us More

So far the services provided have been performed well with the exception of the last oil change when I came home with a leak. with the exception of the last oil change when I came home with a leak. More

The repairs lasted longer than promised upon arrival. Most information was in the computer since this appointment was set ahead of time. The repairs were done as described. I did not receive a car wash t Most information was in the computer since this appointment was set ahead of time. The repairs were done as described. I did not receive a car wash that had been promised at check in. More