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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,224 Reviews
Call Service Center (404) 445-2636

4,224 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 17, 2022

clean, neat, fast, polite, busy, salesmen, free water, car wash, i wish y’all vacuumed. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a reivew and provide your feedback, it means so much to us. We are so pleased to hear about your experinece with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 17, 2022

They are always friendly, honest and helpful. I’ve been going to this dealership for 10 years. More

by MANDY.DARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moore, Rena Glass
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind worsd, and we hope you to see you next time. Take care!

November 17, 2022

The customer service was great! They answered all of my questions and were extremely helpful. I especially appreciated how timely they were in getting back to me to schedule my appo More

by Kim Hartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Kim, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

November 17, 2022

It was an outstanding visit employees where friendly and straight to the point 10 out of 10. More

by kovynharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 17, 2022

The staff was very nice and professional and took quality care of my vehicle in a timely matter. More

by christiluv83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn McAuliffe
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 17, 2022

Great service, friendly and knowledgeable staff. Jim Ellis Kia of kennesaw has straight forward and transparent pricing. More

by WLLRWLND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evelyn mcauliffe (5stars), Zeljka (Zee) Caradine, Brandon Pond
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Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 17, 2022

Good communication by service manager and I liked the recorded video by the service technician explaining the report of my car’s conditions. Extremely helpful! More

by STEPHANIE_HUBBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 17, 2022

Diana Bell in the service department did a wonderful job getting my car into the shop and repaired the same day. More

by KENTSTATE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 16, 2022

They were very professional, told me exactly what they did on my car and what I need to get done in the future More

by S.HALE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 15, 2022

Lost star spare tire was not replaced under vehicle. That was disapporting, I discovered when i returned home spare was in back of vehicle More

by MOORE_F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

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