Jim Ellis Kia of Kennesaw - Service Center

Love to come here I am always treated like family and my car with care. car with care. More

Had car towed there, had it towed away after it wasn’t looked at after 5 days.. They were useless. No communication. Waste of time and money on towing twice. Active engine recall on my car and nothing was looked at after 5 days.. They were useless. No communication. Waste of time and money on towing twice. Active engine recall on my car and nothing was done and basically was told it had to be a rod bearing or I was being charged $360 for the diagnostic for a recall…I reported you to National Highway Safety and FTC. The Kia consumer was also useless. Car is burning oil, in limp mode and nothing was done. It’s actually a federal law you can’t try to charge for a recall inspection. More

It was a good experience. Diane Bell always takes good care of me. Highly recommend them! Diane Bell always takes good care of me. Highly recommend them! More

Chris was very pleasant to work with, had no issues, and service was finished earlier than promised. service was finished earlier than promised. More

Lousy service no communication with client don't return calls had car over 1 month calls had car over 1 month More

Mark was awesome to work with and very clear explaining my service needs. Made me feel comfortable with the required work. my service needs. Made me feel comfortable with the required work. More

Evelyn McAuliffe was a professional. She help me understand my car's problem. She also help me complete my shopping while waiting for service by providing a Lift to the location. She help me understand my car's problem. She also help me complete my shopping while waiting for service by providing a Lift to the location. More

The service was great, friendly and helpful staff. Worked with me to help figure out the problem with my vehicle. Worked with me to help figure out the problem with my vehicle. More

Loved the service rep but couldn't get answers to our questions from service people about recommendations. questions from service people about recommendations. More

excellent customer service. Pleasant experience. Service representative was friendly and knowledgeable. Waiting area was very clean and they offered snacks and beverages while Pleasant experience. Service representative was friendly and knowledgeable. Waiting area was very clean and they offered snacks and beverages while waiting More