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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,260 Reviews
Call Service Center (404) 445-2636

4,260 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 21, 2022

I was very satisfied with the customer service and also my service advisor. Let me know when my car was ready called me on time picked up my actually picked up my car early. Thank you Jim Ellis Kia. More

by QUINCYS309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Sam Stewart
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Nov 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care!

November 19, 2022

Our experience was great. Mark Kerkoski took care of us and everything was handled in a professional manner. The cost was high, though, higher than service for my Maxima at th More

by PKING24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Sam Stewart
Report | Print
Nov 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that Mark was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 19, 2022

Quick and responsive. They offer free Left ride drop off and pick ups to you if you leave your vehicle. I just had the oil change and tires rotated. Everything went smooth More

by HLNORVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 19, 2022

I love this location. Everyone is very nice and helpful. Diana Bell is the absolute best! More

by ldtaylor215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 18, 2022

Great service! Very timely, and kind people. The environment was also great. Mark was an excellent help More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was such a great help! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 17, 2022

Got attention upon arrival with a thorough explanation of what services were recommended and provided an estimate of the time it would take. Completed in the quoted time with vehicle washed and cleaned. More

by JHLATLANTA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 17, 2022

clean, neat, fast, polite, busy, salesmen, free water, car wash, i wish y’all vacuumed. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a reivew and provide your feedback, it means so much to us. We are so pleased to hear about your experinece with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 17, 2022

They are always friendly, honest and helpful. I’ve been going to this dealership for 10 years. More

by MANDY.DARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moore, Rena Glass
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind worsd, and we hope you to see you next time. Take care!

November 17, 2022

The customer service was great! They answered all of my questions and were extremely helpful. I especially appreciated how timely they were in getting back to me to schedule my appo More

by Kim Hartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Kim, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

November 17, 2022

It was an outstanding visit employees where friendly and straight to the point 10 out of 10. More

by kovynharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Sam Stewart
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

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