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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,223 Reviews
Call Service Center (404) 445-2636

4,223 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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October 14, 2022

The service center is amazing. David is awesome manager. He takes his job seriously. Give him a raise. More

by jpxok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddox
Report | Print
Oct 14, 2022 -

jpxok responded

Unbelievable service 👍

October 14, 2022

Great quality of auto service and great customer service. Phil Joyce was knowledgeable, very courteous. I only go to Jim Ellis Kia of Kennesaw. I’ve been a customer for years. More

by Crackerjack MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Joyce, 5 stars!
Report | Print
Oct 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

Oct 14, 2022 -

Crackerjack MT responded

So great to bring my Kia to Jim Ellis Kia of Kennesaw! Wouldn't go anywhere else.

October 14, 2022

The staff was attentive, willing to address my concerns and resolve the problem in a timely manner. More

by deborahcraft
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell, David Maddox
Report | Print
Oct 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help out! Thanks again for your business and kind words. Take care!

October 13, 2022

Great service all around. I will be glad to come back for future service when needed. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Oct 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Jim, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business, and we hope to see you next visit. Take care!

October 13, 2022

My attendant was very kind. All my questions were answered. Thank you very much. Deborah More

by debbiesuejones
Recommend Dealer
Yes
Employees Worked With
Kris musgrove
Report | Print
Oct 13, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 12, 2022

Kind, prompt, timely,quick, helpful, easy, trustworthy, reliable, fast, caring, professional, first rate and best. More

by RONALDPARSON60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, David Maddox
Report | Print
Oct 13, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 11, 2022

Phil was awesome! Took great care of me and I was informed along the way. More

by kristibwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Report | Print
Oct 12, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words. Take care!

October 11, 2022

Excellent experience visiting Jim Ellis Kia to get car serviced! Great Job Phil Joyce! Really appreciated your kindness and professionalism! More

by Very blessed V breezy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
Report | Print
Oct 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil could help out! Thanks again for your business and kind words. Take care!

October 11, 2022

Kia did a great job with my car. They were very time conscious as well. More

by boyd.andre15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the guys name. He’s new. With glasses. Dark skinned
Report | Print
Oct 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 11, 2022

I scheduled to drop my car off and the soonest they could take my car was in 45 days. Not a big deal. I scheduled it in advance to fix a power door not working. It took over 3 months to finally get fixed. I More

by Jcs.justinsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Many people who no longer work there. , David Maddox
Report | Print
Oct 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Thanks again for your business and feedback, and please don't hesitate reaching out if you have any further questions or concerns. Best regards.

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