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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,216 Reviews
Call Service Center (404) 445-2636

4,216 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
September 14, 2022

Service was great. The person I dealt with was very helpful. I’ll be back again More

by JJ24JEFFRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maddox
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Sep 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business, and we hope to see you next visit. Take care!

September 10, 2022

The service at Jim Ellis Kia has been consistent with their level of quality since I have been a customer. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Camille Williams, David Maddox
Report | Print
Sep 12, 2022 -

Jim Ellis Kia of Kennesaw responded

LB, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and feedback. Take care!

September 08, 2022

Excellent attention as always. The staff are very attentive and identify with the company. Thank you. More

by ELIZABETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Report | Print
Sep 08, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 08, 2022

The team was very nice and helpful with servicing my vehicle. The atmosphere is great as always More

by muwwakkil.shomari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

September 06, 2022

Mark and Christain are very helpful and knowledgeable when it comes to my vehicle please don't change a thing More

by HAYWOOD.ROXANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pond, Chris Vallejo
Report | Print
Sep 08, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark and Christian were such great helps! Thanks again for your business and kind words. Take care!

September 05, 2022

Poor customer service. Does not do what they tell you they are going to do. More

by Traciechic
Recommend Dealer
No
Employees Worked With
Phil
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Sep 06, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and apologize for any inconvenience. If you have any further questions or concerns, please do not hesitate to reach out if you have any further questions or concerns. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780

September 04, 2022

I have been bringing my vehicle to Kia for 6 years and I love the service and the personal care of service. More

by jaybethel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Sep 06, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

September 02, 2022

Great customer service, from start to finish. I love my kia and ya'll always take such good care of it and me. Even got me a uber home so I wouldn't have to wait. More

by trejofam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember her name but she and I had a lot in common and hit it off well.
Report | Print
Sep 06, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

September 01, 2022

Tommy was a wonderful service agent and although I’ve only driven the car a few miles, I trust that it’s in tip top shape. We just moved from California where the standard of care is to give us a loaner More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Sep 06, 2022 -

Jim Ellis Kia of Kennesaw responded

Cristina, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

August 31, 2022

The Service associates took very good care of me with care And my vehicle was ready when promised More

by Cgalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phill, Diana Bell
Report | Print
Sep 01, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

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