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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,195 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,195 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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August 24, 2022
Christian had great customer service. He was very attentive, and made sure that I was taken care of. He always kept me updated through texts. Christian also made sure that the process was He was very attentive, and made sure that I was taken care of. He always kept me updated through texts. Christian also made sure that the process was smooth and enjoyable. Thank you so much. More
by Chojmichael
Verified CustomerEmployees Worked With
Christian
August 23, 2022
No other dealership could even look at my car for over a month but Jim Ellis took it in the day it stopped on side of the road and fit it in as soon as possible. While I was without a car for almost 8 wee month but Jim Ellis took it in the day it stopped on side of the road and fit it in as soon as possible. While I was without a car for almost 8 weeks waiting on a transmission I received updates often. More
by jenniferj64
Employees Worked With
Jesus
August 21, 2022
The dealership was very kind and helpful when it came to helping me choose a service package. They offered a free wash and was understanding when I kindly declined their kind gesture. helping me choose a service package. They offered a free wash and was understanding when I kindly declined their kind gesture. More
by BSC352
Employees Worked With
Camille Williams
August 21, 2022
I would give the service I received was a ten. Every person that I had contact with was polite and and kept me updated tha whole time I was there Every person that I had contact with was polite and and kept me updated tha whole time I was there More
by paulaashley1944
Employees Worked With
Diana Bell
August 20, 2022
This dealership won’t call you back or follow up as promised. Brought my vehicle for a specific reason with specific features and now nobody wants to take ownership of their failed promises. promised. Brought my vehicle for a specific reason with specific features and now nobody wants to take ownership of their failed promises. More
by Jmtmmt
Employees Worked With
N/A
August 19, 2022
Horrible absolutely horrible. I have not had good service since my advisor Jason Dale left. They have so much turn over and it's obvious they care very little about the customer e I have not had good service since my advisor Jason Dale left. They have so much turn over and it's obvious they care very little about the customer experience. More
by leakni5634
Employees Worked With
