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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,195 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,195 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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August 17, 2022
This dealership has told me that I needed to fix things that do not need to be fixed. I do not trust this service department at all. I would rather take my vehicle to a back ally mechanic than trust the me that do not need to be fixed. I do not trust this service department at all. I would rather take my vehicle to a back ally mechanic than trust the mechanics here. More
by BREWE.STEPHIE
Verified CustomerEmployees Worked With
Camille Williams
August 17, 2022
David Maddox has created a World-class, customer-oriented organization. From check-in through the final delivery of my professionally repaired vehicle, I was extremely impressed with his team’s caring attitu organization. From check-in through the final delivery of my professionally repaired vehicle, I was extremely impressed with his team’s caring attitude. In short, this was the best auto repair experience I’ve had and went a long way toward building brand loyalty in Kia for me. More
by 26june
August 16, 2022
Vehicle ready when promised. Miss Williams very professional. Kids moving vehicles need to remove cell phones from their back pockets as to not damage leather seats. Miss Williams very professional. Kids moving vehicles need to remove cell phones from their back pockets as to not damage leather seats. More
by MOTOR20T
Employees Worked With
Camille Williams
August 16, 2022
My car was misdiagnosed, I was overcharged for what I had done. I am completely disenfranchised with this experience and don’t know exactly where to go from here. done. I am completely disenfranchised with this experience and don’t know exactly where to go from here. More
by heatherjarrell
Employees Worked With
Evelyn was the name of the associate I worked with.
August 16, 2022
Disappointing considering I know you guys can do better and have done better. Four days to replace a starter with no loaner car. and have done better. Four days to replace a starter with no loaner car. More
by THOMMYBOY
Employees Worked With
August 14, 2022
This dealer provided the service needed in a very timely and efficient manner. The service customer rep. Mark, kept us informed and answered any questions we had. Overall, a good experience. and efficient manner. The service customer rep. Mark, kept us informed and answered any questions we had. Overall, a good experience. More
by LCLOER64
Employees Worked With
August 14, 2022
I always receive the best service in a timely manner. Super friendly workers as well. Super friendly workers as well. More
by indiajwilliams
Employees Worked With
