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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,196 Reviews

4,196 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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December 22, 2021

Went there for an alignment and to get a window fixed on my wife’s car. They called me telling me the window regulator we needed was on a three month back order and would cost over $350 so I was like ok I’ More

by JOSHUASAVELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
Dec 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please do not hesitate to reach out to our team. Best regards, Madison Magnus, Customer Relations Manager

December 21, 2021

everyone is so friendly. I love my new car love kia kennesaw. honest and upfront More

by J.ETURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Camille Williams
Dec 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 20, 2021

takes too long for service even with appointment I had to wait over an hour More

by THARTMAN1
Recommend Dealer
No
Employees Worked With
Jesus Gutierrez
Dec 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused. Thanks again for your business and feedback. Take care! - Madison Magnus, Customer Relations Manager

December 18, 2021

Always have a great experience when we take our vehicles in. Jason is always super nice and helpful! More

by ASHLEY_ALSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is always a great help! Thanks again for your business and kind words, and we hope to se you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 17, 2021

Jason A very Pleasant person To Work With And Always Very Professional In IS Job!He Work’s Very Hard Too Keep You INFORMED!Of What’s going on with your Car!! More

by AD.HULSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 17, 2021

You can't ask for a better experience at a dealership. Everyone is very friendly. Service is excellent! Customers are treated like family. More

by mpwinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 17, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 17, 2021

This place is a waste of time. They overcharge for everything and even overcharge just to look at the vehicle. There are plenty of other KIA centers to choose from. I will not be coming back to this l More

by bizzo_2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Awolusi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Diana Bell, Jason Dale, Lina Vallejo, Greg Landry, Brandon Pond, Cameron Kowalewski, Brett Jones, Connor Dillon
Dec 17, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience you may have experienced. Please don't hesitate to reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

December 16, 2021

AWESOME Experience on my 1st service on my 2021 Kia Forte! My Service Tech. "Diana Bell" was GREAT!!! Loved her Customer Service!! Thank You Diana, See ya on my next service. More

by ANGELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 16, 2021 -

Jim Ellis Kia of Kennesaw responded

Angela, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 16, 2021

Staff here have been taking care of my car needs since I moved to Georgia 2 yrs. ago. They are most efficient, friendly, and answer any questions asked. More

by karen_10169
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 16, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 13, 2021

This service did not fix the problem we were looking to get fixed and are still having issues More

by VMADDISON1R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please reach out to our team if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

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