Jim Ellis Kia of Kennesaw - Service Center

My experience always makes me feel valued as a Customer. From the moment I drive up to get my car serviced, door to door service, immediate, informative, courteous customer service. The updates on the statu From the moment I drive up to get my car serviced, door to door service, immediate, informative, courteous customer service. The updates on the status of my car, the waiting room that offers snacks, drinks and entertainment while you wait. The closing, car wash, and quick process of signing out. It’s always a pleasant experience at Team Ellis Kennesaw. Thank you Valued Customer NB More

Lots of issues with the part coming in but Jesus was fantastic in all of his dealings with me. Can’t recommend him enough. fantastic in all of his dealings with me. Can’t recommend him enough. More

An excellent dealerships and very clear explained , honest , helped me what’s the best car for me honest , helped me what’s the best car for me More

I was in and out within an hour. My time is important to me so that was great. I was kept informed by the service person. Everything was great. me so that was great. I was kept informed by the service person. Everything was great. More

Had an appointment for 7:30am, gates were closed til after 8am. Super short staffed but the people that showed up for work were all very nice and helpful. Will use them again. after 8am. Super short staffed but the people that showed up for work were all very nice and helpful. Will use them again. More

Mark is very new but did a great job in making sure i was taken care of and in a timely manner . taken care of and in a timely manner . More

Lavar and Camille were amazing helping me get service to my Seltos. The dealership was clean and all of the staff were super friendly. 1000/10 experience. Will be back and send friends and family up there a my Seltos. The dealership was clean and all of the staff were super friendly. 1000/10 experience. Will be back and send friends and family up there as well! Thank you Lavar and Camille!!! More

Service advisors and technicians have been absolutely great. Took great care when recording my concerns regarding my vehicle's health and advised additional repairs but did not force or try to trick me i great. Took great care when recording my concerns regarding my vehicle's health and advised additional repairs but did not force or try to trick me into spending additional money, they simply explained the recommendation and the advised tolerances if applicable (I.e. brakes). More

Had great communication once I got in touch with Jesus, he was great with any questions I had he was great with any questions I had More

Jason was by himself yet he stepped up to the challenge of being hospitable, quick, and informative. He mentioned many were out due to being sick, but that was one of my quickest experiences at a dealer fo of being hospitable, quick, and informative. He mentioned many were out due to being sick, but that was one of my quickest experiences at a dealer for service. Will be returning shortly. More