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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,290 Reviews

4,290 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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December 17, 2021

Jason A very Pleasant person To Work With And Always Very Professional In IS Job!He Work’s Very Hard Too Keep You INFORMED!Of What’s going on with your Car!! More

by AD.HULSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 16, 2021

AWESOME Experience on my 1st service on my 2021 Kia Forte! My Service Tech. "Diana Bell" was GREAT!!! Loved her Customer Service!! Thank You Diana, See ya on my next service. More

by ANGELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 16, 2021 -

Jim Ellis Kia of Kennesaw responded

Angela, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 16, 2021

Staff here have been taking care of my car needs since I moved to Georgia 2 yrs. ago. They are most efficient, friendly, and answer any questions asked. More

by karen_10169
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 16, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 13, 2021

This service did not fix the problem we were looking to get fixed and are still having issues More

by VMADDISON1R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. Please reach out to our team if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

December 10, 2021

It took a while for me to get my paint and fab warranty figured out but once Lavar got a hold of it he got it done! Great service! More

by ASHLEY8807S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Dec 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 09, 2021

Extremely pleased with the service that we received. Treated like royalty from the time we arrived at the service station until we came and picked up the vehicle. Lamar did an outstanding job of attendi More

by JULIEAVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jesus Gutierrez
Dec 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 09, 2021

Excellent customer service! I always feel well taken care of. And the work is always done well and efficiently. More

by Aretha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was delightful and professional., Camille Williams
Dec 09, 2021 -

Jim Ellis Kia of Kennesaw responded

Aretha, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 09, 2021

Very detailed orientated when entering my information for service and insuring I’m always updated on the progress. More

by mstewart914
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Dec 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 09, 2021

Everyone is always so friendly. The dealership is always clean with a welcoming feel. I feel they take very good care of my car. I have used only this dealer for all my vehicle maintenance needs. Went in f More

by John/Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Dec 10, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 08, 2021

Staff is always friendly and welcoming. Suggestions are nicely conveyed. Love coming here. Thanks. Wish the price can be a little less pricey for services but overall well worth it. More

by ATLBROWNSUGAR04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Camille Williams, Jesus Gutierrez
Dec 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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