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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,290 Reviews
Call Service Center (404) 445-2636

4,290 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
December 08, 2021

Service was done efficiently and promptly. All staff were courteous and knowledgeable. The waiting facilities were clean and comfortable. More

by RHONDABRYSON34
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Report | Print
Dec 08, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 07, 2021

The service provided was exactly what I imagined and they even exceeded my standards. Great job. More

by MADDOXTEEMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Camille Williams, Connor Dillon, Jesus Gutierrez
Report | Print
Dec 07, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

Super easy to work with the overall process was very smooth. Will definitely be back in the future. More

by SWILL12134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

The experience with the Service Center there at Jim Ellis Kia was great. The facilities were clean, the staff was professional, and my vehicle left in better shape that before I brought it in. Two thumbs way More

by Willie Jacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Camille Williams, Jesus Gutierrez
Report | Print
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Willie, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

Oh my gosh!.... I absolutely love Camille who was my service advisor. She always does a good job for me and always keeps me updated on recommendations to keep my KIA running smooth. Told her I would see More

by DFHUIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille and our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 06, 2021

Your team quickly addressed my tire problem as I was in the middle of a long distance trip. They were courteous and and informative. The dealership gave me a positive and confident opinion of the KIA brand More

by ODAGLAS1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jesus Gutierrez
Report | Print
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 03, 2021

Excellent Service! Friendly and Customer Focused. Everybody seemed to be in a great mood. Great Atmosphere. More

by LDGRISHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Dec 03, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 03, 2021

Great customer service. My vehicle was serviced in a timely manner and all of the employees were friendly and professional. More

by JOCELYNIJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Jesus Gutierrez
Report | Print
Dec 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 01, 2021

I was overcharged for oil change and rotation. I paid 116 in July then In November it’s 20 more for the same exact thing.why? More

by KENYAWALKER2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
Report | Print
Dec 02, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We apologize for not meeting your expectations, and we apologize for any inconvenience this may have caused you. We do our best to keep our pricing competitive in our area. Please don't hesitate to reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

December 01, 2021

Very friendly and punctual on the appointments. Very knowledgeable of their job and again very professional and very nice. More

by Ivone12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Hawkins
Report | Print
Dec 01, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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