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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,290 Reviews
Call Service Center (404) 445-2636

4,290 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 28, 2021

Fantastic dealership. Every time I bring in my Kia Soul for servicing, I am always greeted warmly, asked if there is anything I need Etc. More

by cmckialvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Nov 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 25, 2021

All associates were very professional, polite and customer centric. Jason Dale, Assistant Service manager, greeted me on time and explained very clearly what were my options and what would take place More

by Slats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale
Report | Print
Nov 26, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 23, 2021

Dealer’s service manager was knowledgeable and very professional. Service department got me in and out in the time promised. More

by DKRECTOR126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina Vallejo, Camille Williams
Report | Print
Nov 23, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 22, 2021

Nichelle was very helpful and informative. I left a bag in my car and had to come back and get it. She didn't hesitate at all and went back and got it herself. My car was ready when promised. They did not More

by Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Report | Print
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Marsha, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nichelle was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 22, 2021

Jason Dale is always polite and courteous, and the service done on my vehicle is always pristine. More

by KRISTA_LAMOTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 22, 2021

Very informative and friendly staff. Lavar was able to tell me in simple words exactly what was the problem with my Sorento and about how long it would take to repair it. More

by DDAVIS3586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 20, 2021

Diana is great very through!! The service was very well done. I was a little surprised that the prices had gone up so much. More

by JAMESMPETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 20, 2021

I came in on a whim for an oil change and Diana was able to get me in and out very quickly. Tires were rotated correctly by my requested rotation. Overall, a very good experience More

by LARRY W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 20, 2021

Great a service, friendly staff. Definitely coming back for the next service, Diane was awesome More

by cbogranm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Nov 22, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 17, 2021

Went in for service appt for a recall issue and Camille took care of everything quickly and was very pleasant & efficient throughout the whole experience. More

by JMMARTELLA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Nov 18, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille and our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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