Jim Ellis Kia of Kennesaw - Service Center

Ms. Diana in your service dept was very helpful, While I was talking to Diana my wife was pulling in her car. Afterward, my wife told me that your guy put on the mat protector, and a seat protector. Then was talking to Diana my wife was pulling in her car. Afterward, my wife told me that your guy put on the mat protector, and a seat protector. Then My wife said, they even put a cover on the steering wheel. She asked if the ownership of the dealership had changed. I told her that it was the same as when we were here in January. I told her that Jim Ellis just cares about their customer, and they show it. Diana also More

Jason is outstanding guy to deal with from service center. Highly recommend taking your Telluride here. center. Highly recommend taking your Telluride here. More

Lavar stepped up to handle my service appointment, when I agent was out of the office. He did an amazing job! agent was out of the office. He did an amazing job! More

Lavar is always nice and knows me on sight. He is amazing and makes me come back. amazing and makes me come back. More

Loved my service and was finished with repairs before time. Would have loved to have a better understanding of the charges before the end of service time. Would have loved to have a better understanding of the charges before the end of service More

Jesus Gutierrez was very helpful and I am satisfied with the service. He also took a step further to get me tire quotes.Thank you. the service. He also took a step further to get me tire quotes.Thank you. More

Lavar and company were kind prompt and helpful. I got really quality service and plan on returning. really quality service and plan on returning. More

Totally great experience dropped car night before and car was done before scheduled appointment thanks was done before scheduled appointment thanks More

While at Trader Joe, my 2016 KIA with 46K+ odometer had a battery failure. A jump start got me home where I trickle charged overnight and drove to Jim Ellis Kenesaw where a new battery was installed and t a battery failure. A jump start got me home where I trickle charged overnight and drove to Jim Ellis Kenesaw where a new battery was installed and the electrical system correction of my then absent ECO was rectified because it disappeared after the battery failure. Service Dept was very helpful; car was washed and vacuumed. I will return for my next service as per the manual on maintenance. I believe that will be in about 2K more miles as per manual. More

Great customer service. Very friendly staff and clean facility. Wait time was average at 2 hours for oil change, tire rotation, software upgrade, wash and vacuum. Camille was very friendly and offered s facility. Wait time was average at 2 hours for oil change, tire rotation, software upgrade, wash and vacuum. Camille was very friendly and offered snacks and drinks while I waited. More