Jim Ellis Kia of Kennesaw - Service Center

Good customer service, staff was friendly and helpful. Words words words words words words word Words words words words words words word More

Everything was great with one minor issue. I tried to drop off the car the night before but all the gates I could find were closed. If there are drop off hours (like when the dealership is open) it woul drop off the car the night before but all the gates I could find were closed. If there are drop off hours (like when the dealership is open) it would be helpful to have that displayed. Car was clean when I got it back, everyone was friendly, works seems good too. More

Diana kept me informed throughout the entire process. She called every couple of days to tell me what was going on with my vehicle and what the delays were. She set my rental car up and set up the retu She called every couple of days to tell me what was going on with my vehicle and what the delays were. She set my rental car up and set up the return of the rental so I didn't have to be inconvenienced. More

Diana was great and helped with solving the engine light problem. She kept me informed with the process that the technician was taking to solve the problem. problem. She kept me informed with the process that the technician was taking to solve the problem. More

You are a very good service company with very good service employees who are great to deal with service employees who are great to deal with More

I was so happy, as always, with the care my car received. An added bonus was the amazing Camille Williams. I can not say enough great things about her. She kept me updated , reassured me and made me laugh An added bonus was the amazing Camille Williams. I can not say enough great things about her. She kept me updated , reassured me and made me laugh. If she hasn't gotten one, she deserves a raise! More

My truck was ervices was quickly, the car wash was amazing the customer service was great. amazing the customer service was great. More

Dealership was efficient with the work being completed. Good that the online appointment system is back up and working. Good that the online appointment system is back up and working. More

I drive from Stockbridge to Kennesaw for my service because everyone is so friendly. All questions I have about the service or anything that may concern me about my car are answered friendly and in m because everyone is so friendly. All questions I have about the service or anything that may concern me about my car are answered friendly and in my language. Extremely happy with the service I received and will continue to go to this location More

Jim Ellis Kia of kennesaw did not check my car 100% , I had to go back my car was failing..... the spark plugs did not work 100%....they changed with an extra cost. had to go back my car was failing..... the spark plugs did not work 100%....they changed with an extra cost. More