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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,290 Reviews
Call Service Center (404) 445-2636

4,290 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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October 05, 2021

Very good dealer and location and excellent service and service providers at the Kennesaw location More

by Mike Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
Report | Print
Oct 06, 2021 -

Jim Ellis Kia of Kennesaw responded

Mike, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Oct 06, 2021 -

Mike Willis responded

I will definitely be back using you to keep my Kia going well. Thanks for your response to my review.

October 04, 2021

Jason Dale was excellent!....we came in with no appointment and Jason got us in and out quickly More

by SANIATANR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
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Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 03, 2021

Camille is fabulous. Friendly and kind. Great first impression. She was patient when I was trying to explain what was wrong with my car. She called to keep me updated. I knew what I was responsible for More

by CindyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 30, 2021

Camille Williams great customer service is the only reason I switched to this dealership and I live closer to the Kia Dealership on Cobb Pkwy, but that dealership is ran horribly for the last 5 years. More

by SUPPORT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 30, 2021

Diana was great. Told her I was in a hurry and she had me out of there in 1.5 hours. 15,000 mile service. More

by PKING3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Oct 04, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 29, 2021

Very personable, friendly and customer service oriented. I would recommend them to anyone needing service or looking for a vehicle. More

by ARCADIOGOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Sep 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 29, 2021

Great customer service from Connor. Very tentative while waiting for my vehicle to arrive. Thank you! More

by jlogan13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille Williams
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Sep 29, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Connor was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 28, 2021

As always, I received exceptional service. The oil change was quick. The waiting area was comfortable. More

by LMCINTOSH1843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Sep 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 28, 2021

Clean. Efficient. Courteous. My appoint was handled on time. The warranty repairs were completed as promised. More

by dolisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Sep 28, 2021 -

Jim Ellis Kia of Kennesaw responded

Dolisa, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 25, 2021

Everyone was very helpful. Ordered my tire and honored my warranty. Diane was very helpful and followed up on my tire order. Thanks Jim Ellis More

by JENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Sep 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Jena, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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