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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,290 Reviews
Call Service Center (404) 445-2636

4,290 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
September 25, 2021

This was a service to fix a recall on the car, very happy with the way it was handled. More

by DEBBIEALLEN29
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Sep 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 24, 2021

Diana Bell is the key to my pleasant experience, she goes above and beyond every time I’m there to make sure I’m taken care of! More

by MLD63223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Sep 27, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 23, 2021

Did not take long for my service, great customer service. Car was washed. All Departments were very professional. Refreshments plentiful. More

by JSULANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Sep 23, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 21, 2021

I went in for a 30k service and was told the suggested service would cost over $500. I ended up getting the required service after figuring it out for myself and costed less than $200. After leaving I rea More

by lissandil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nichelle Hicks
Report | Print
Sep 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. Please don't hesitate to reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

September 21, 2021

My daughter took my car for an oil change. Filter was changed but not needed. It was also an extra expense that I can’t afford right now as I’m out of work. I called to see why it was changed and was tol More

by EDERDANIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille Williams
Report | Print
Sep 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. Please don't hesitate to reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

September 20, 2021

We had a appointment and it went good. Diana Bell is very good to work with. More

by ALLEN67990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Sep 21, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 18, 2021

First time working with Diana. She was professional and pleasant. . Attention to details and to insure I was taken care of. More

by GMH40006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Sep 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 18, 2021

They went above and beyond to take care of me, Jason was very courteous and communicated with me regularly about by vehicle More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Sep 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Brian, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

September 18, 2021

I had a 30K mile update on my car. They completed the job faster than I was told it would take. More

by jnabors65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Report | Print
Sep 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

September 17, 2021

Love Jason!! Very professional and always pleasant. Extremely helpful. Always has the customers interest at heart. More

by PRELUDELC516
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Sep 20, 2021 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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