Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,290 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,290 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Sort by
September 17, 2021
As always was a pleasant and professional environment. Jason was on the ball and took care of addressing recall items and making sure i was kept up to speed with the servicing process with regard to wait Jason was on the ball and took care of addressing recall items and making sure i was kept up to speed with the servicing process with regard to wait time even though it was taking exactly as long as he estimated. Always a good experience and that is a hard to find quality lately. Thanks and great job! More
by GAMCDONOUGH
Verified CustomerEmployees Worked With
Jason Dale
September 17, 2021
My service consultant was amazing! Lavar was very friendly and informative. He made the overall experience wonderful! Jason was also nice. I spoke with him while Lavar was on his way. friendly and informative. He made the overall experience wonderful! Jason was also nice. I spoke with him while Lavar was on his way. More
by LATEESHACOLEMAN
Employees Worked With
Lavar Frederick, Jason Dale
September 13, 2021
I was able to get my oil and tire rotation done on a Saturday and I loved dealing with these guys as well. Nichelle was wonderful to work with. I needed a new tire and they helped me out very quickly. Saturday and I loved dealing with these guys as well. Nichelle was wonderful to work with. I needed a new tire and they helped me out very quickly. More
by KD622
Employees Worked With
Nichelle Hicks
September 10, 2021
The people were great and helpful. They did what I wanted done to my car and did not pressure me into something I did not need. I will return for all my next maintenance needs. done to my car and did not pressure me into something I did not need. I will return for all my next maintenance needs. More
by ralbright37
Employees Worked With
Diana Bell
September 09, 2021
I started calling by 9 in the morning and had a hard time getting someone to answer the phone. Then service was so busy I couldn't talk to anyone. But when I finally requested Diana she pulled me through. getting someone to answer the phone. Then service was so busy I couldn't talk to anyone. But when I finally requested Diana she pulled me through. More
by JUDYJHUTSON
Employees Worked With
Diana Bell
September 09, 2021
Diana got me in for an oil change appointment on a busy day before I had to leave town on a long trip Thank you! Also Bryson helped me with info on a future car purchase Thank you! day before I had to leave town on a long trip Thank you! Also Bryson helped me with info on a future car purchase Thank you! More
by ScottandCindy
September 06, 2021
Send some more service coupons. They are long overdue. I wanted to get a diagnostic check while there as well for the air bag light, but I was advised I'd need to drop the vehicle off. wanted to get a diagnostic check while there as well for the air bag light, but I was advised I'd need to drop the vehicle off. More
by AARDENYL
Employees Worked With
Camille Williams
