Jim Ellis Kia of Kennesaw - Service Center

had my appointment scheduled yesterday. Before I headed there, I called and they confirmed that I was good to go for my recall service visit. Got there and then they found out they didnt even have my part there, I called and they confirmed that I was good to go for my recall service visit. Got there and then they found out they didnt even have my part in stock needed for my recall service, smfh. Total waste of my time going there even after they told me prior that I was still good to go. Get your xxxx together JIM ELLIS KIA. More

Lavar does an outstanding job every time I visit the Jim Ellis service department. I highly recommend him to all of my friends, family and coworkers Ellis service department. I highly recommend him to all of my friends, family and coworkers More

Jason Dale is top notch service man. Wont let anyone else help me. Efficient. Great communicator. You should have 10 Jason’s!!! Great customer service help me. Efficient. Great communicator. You should have 10 Jason’s!!! Great customer service More

Jason Dale is the best advisor. he makes it so easy!!! excellent communication skills and always informative. responds quickly and always takes care of his Manheim customers. excellent communication skills and always informative. responds quickly and always takes care of his Manheim customers. More

We have found your employees always ready to answer,any questions we may have concerning the service needed. When service is identify and covered you are supplied with this info. Diana Bell your service ad questions we may have concerning the service needed. When service is identify and covered you are supplied with this info. Diana Bell your service advisor does an excellent job in this area and is always ready to advise you as necessary in service and pricing. She is a great asset to your dealership. More

I can tell Jason Dale enjoys his job,, He does his job very professionally .. I always have a wonderful experience, when I bring my car in for service… Jason always take the time to let my know what’s rec very professionally .. I always have a wonderful experience, when I bring my car in for service… Jason always take the time to let my know what’s recommended for me to do for my next service… I especially appreciate that he make sure he saves me a coupon… that does help me a lot.. Since I am close to the dealership.. If I don’t want to wait…he provides transportation to take me home and pick up service back to the dealership.. More

The only frustration I had was because the parts department indicated the parts were in stock when I called & transferred me to service for appointment. The service department was great & apologiz department indicated the parts were in stock when I called & transferred me to service for appointment. The service department was great & apologized for parts dept miss communication. Luckily they had regular lugs in stock so I was still able to get the locked wheel lugs replaced (lost key) so that if we had a flat we could change our tires. They also did the recalls on my car. Kind courteous & good service. More

Diana Bell is a trusted advisor for service for my Kia Sportage 2013. Service was quick with little wait time. Diana is professional, courteous and trust her recommendations. Scott Sportage 2013. Service was quick with little wait time. Diana is professional, courteous and trust her recommendations. Scott More

Very good service. I wish my car inside could also get a quick clean. But thanks for the outside wash and oil change. Thank Lavar quick clean. But thanks for the outside wash and oil change. Thank Lavar More

Jason was Great to work with Very Professional. went In for an o i l Change and tire rotation. waited for the service to be complete. was out of there in no time. for an o i l Change and tire rotation. waited for the service to be complete. was out of there in no time. More