Jim Ellis Kia of Kennesaw - Service Center

Diana Bell is a pleasure to talk to and is very knowledgeable. She did offer to drive me home since the work on my car was expected to take a few hours. I chose to wait there for the work to be c knowledgeable. She did offer to drive me home since the work on my car was expected to take a few hours. I chose to wait there for the work to be completed and she came over to me several times to see if I needed anything while I waited. More

The service shop was very clean, the service people were knowledgeable and helpful. The service was right on as promised. A good job on the interior clean including the dog hairs. knowledgeable and helpful. The service was right on as promised. A good job on the interior clean including the dog hairs. More

Issue was fixed pretty quickly, gave a courtesy call when it was ready and also an overview of the fix before I drove off. Great customer service! it was ready and also an overview of the fix before I drove off. Great customer service! More

The speed, friendliness, and attention to detail are why this center remains my go to when it comes to the needs of my Kia Cadenza. this center remains my go to when it comes to the needs of my Kia Cadenza. More

Friendly, fast , efficient and effective.I have never Friendly, fast , efficient and effective. I have never had an issue with Jim Ellis KIA. This is my second vehicle with them . They are consistent. Friendly, fast , efficient and effective. I have never had an issue with Jim Ellis KIA. This is my second vehicle with them . They are consistent. More

Diana was polite, friendly, and professional. My vehicle was able to be serviced without a prior appointment and in lightning fast time. They cleaned it and printed my summary of service. vehicle was able to be serviced without a prior appointment and in lightning fast time. They cleaned it and printed my summary of service. More

Camille is the best service advisor I have ever met. She goes above and beyond to make customers feel taken care of. Jim Ellis Kia has set the bar high. goes above and beyond to make customers feel taken care of. Jim Ellis Kia has set the bar high. More

Friendly, fast , efficient and effective.I have never Friendly, fast , efficient and effective. I have never had an issue with Jim Ellis KIA. This is my second vehicle with them . They are consistently g Friendly, fast , efficient and effective. I have never had an issue with Jim Ellis KIA. This is my second vehicle with them . They are consistently good. More

Amazing service and communication. Making an appointment was simple and efficient. Service employees were organized and super helpful. The entire process was smooth even in the midst of a rain storm was simple and efficient. Service employees were organized and super helpful. The entire process was smooth even in the midst of a rain storm More

I much prefer this establishment over the one nearest my house. The staff here are great, and they get things taken care of in reasonable time frames. house. The staff here are great, and they get things taken care of in reasonable time frames. More