Jim Ellis Kia of Kennesaw - Service Center

Thank you for replacing the steering coupler at no charge that was a recall item. My only complaint is the it took me 3-4 months to get an appointment and had to drive my car with that dangerous part. that was a recall item. My only complaint is the it took me 3-4 months to get an appointment and had to drive my car with that dangerous part. More

Excellent, Lavar took care of me! Service performed within the time frame he stated and he even cleaned my vehicle up. It is always a pleasure. within the time frame he stated and he even cleaned my vehicle up. It is always a pleasure. More

I enjoyed this previous service as I have ALL the others. NO ONE will TOUCH this car BUT YOUR MECHANICS!!! I am also looking forward to purchasing another vehicle from you in the future!!! NO ONE will TOUCH this car BUT YOUR MECHANICS!!! I am also looking forward to purchasing another vehicle from you in the future!!! More

Jason's customer service is amazing and professional. He helps handle challenging situations and maintains great communication throughout the entire process. The Kia Stinger always presents difficulty wh helps handle challenging situations and maintains great communication throughout the entire process. The Kia Stinger always presents difficulty when acquiring parts or service; Jason has managed to make this process as easy as possible and provides loaner when events are longer than expected. More

Great customer service! Great communication. Diana was wonderful. Kept me informed of the steps along the way. I was thrilled to get it back washed! I don't normally get my cars serviced at the dealer, bu wonderful. Kept me informed of the steps along the way. I was thrilled to get it back washed! I don't normally get my cars serviced at the dealer, but I'll be using Jim Ellis from now on. More

Diana was very friendly and a very pleasant person to deal with. She was much better than the previous dealings there. I would recommend her and Camille for any service advisement. deal with. She was much better than the previous dealings there. I would recommend her and Camille for any service advisement. More

This was my first time visiting the location. Lavar was wonderful and very helpful. I will return again for service. Friendly associates in the whole department wonderful and very helpful. I will return again for service. Friendly associates in the whole department More

Jason Dale. You’re are Awesome.. You made it so convenient and easy for me, to keep up with my regular maintenance.. You always let me know what is recommended for my next service.. You’re have gr convenient and easy for me, to keep up with my regular maintenance.. You always let me know what is recommended for my next service.. You’re have great consumer abilities and you’re always very professional.. I definitely appreciate when you have a coupon for me.. that definitely saves me some money… I can tell you enjoy your job and your appreciate your customers also.. Thank you! More

No complaints so far :) The services rendered to keep my car performing well has been great! Diana and Camille are always ready and willing to make my experience a pleasant one. They keep me laughing while car performing well has been great! Diana and Camille are always ready and willing to make my experience a pleasant one. They keep me laughing while waiting. Both ladies are so sweet. I also liked it that if there is something I don’t agree with, the service manager is available to resolve the issue, expeditiously. Keep up the good work Jim Ellis Kia. More

I dropped my car off two weeks ago for a repair and their team was so helpful! Camille was the best advisor & helped out so much during my visit. I highly recommend their team for any service needs! team was so helpful! Camille was the best advisor & helped out so much during my visit. I highly recommend their team for any service needs! More