Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,236 Reviews
Call Service Center (404) 445-2636

4,236 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
December 11, 2020

We are always treated as family. Jason and Lavar never disappoint, are fair and honest and go out of their way to make sure all necessary repairs are taken care of expediently More

by DEAFANCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale
Report | Print
Dec 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason & Lavar were great helps! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 09, 2020

I love u Camille Thanks for everything every time we meet, I believe you do your best enforce to make me feel confortable and happy More

by guerrarobh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Dec 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 09, 2020

Amazing service and staff out of this world!! Jayda was wonderful from start to finish and Jason was so helpful and knew just what to do to help me. More

by Mancru39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayda, Jason Dale
Report | Print
Dec 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jayda & Jason were great helps! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

December 09, 2020

Jason is always on top of things! He made sure he updated me on my vehicle. He was there for me in case I had any questions. Great guy! Thanks Jason More

by HLETISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Dec 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 08, 2020

Camille is awesome. The Sorento was clean and ready for me when I arrived. The gal at the checkout counter was very friendly. All in all it was a good experience. More

by WENDYPOTRATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Camille Williams
Report | Print
Dec 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 07, 2020

Diana , although receiving multiple rewards for customer service , surely made me uncomfortable and very unwilling to return! Thank goodness for Managers who are willing to apologize and accommodate. More

by kaymanyree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell
Report | Print
Dec 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. We encourage you to reach out to us if you have any further questions or concerns via email at madisonm@jimellis.com. Best regards, Madison Magnus, Customer Relations Manager

December 07, 2020

Excellent customer service in service department. Did not have to wait long for maintenance and everyone there was very informative and kind. Very pleasant experience More

by z71mk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa King
Report | Print
Dec 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 07, 2020

Jason was very helpful answering my questions and allowed me to select what service I could chose to do now or later. The serve did not take vary long to complete. More

by yahyahhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Dec 07, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

December 04, 2020

This company has been spamming me and refuses to stop after multiple requests. I have now blacklisted your domain and wish you nothing but bad karma. More

by EDMAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Lisa King, Tom Mann, Camille Williams
Report | Print
Dec 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the situation you have described, and we apologize for any inconvenience this may have caused you. At your earliest convenience, please reach out to us via email at madisonm@jimellis.com so we can try our best to resolve this issue for you. We look forward to hearing from you. Best regards, Madison Magnus, Customer Relations Manager

December 02, 2020

Jason was extremely helpful! He was pleasant and personable to work with. Great service and communication. Jason kept us up to date on everything going on with our car repair. More

by JESSICAG9817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Report | Print
Dec 02, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

1
...
251
252
253
...
424