Back

Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,236 Reviews

4,236 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
November 18, 2020

Great communication when my repair was going to take longer than expected. Good safety protocols. Check in was easy and quick. Would recommend to all. More

by JEANNE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out. Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 18, 2020

pleasant experience. I felt taken care of by Lisa King in the service dept. She kept me informed the whole way by phone and even called my a Lyft so i could wait at home. She is great. More

by kshular52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 18, 2020

Lisa King has amazing customer service skills. She took care of my needs by keeping me updated and making changes to scheduling in order for it to work for me. She is a keeper! More

by charlieP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 18, 2020

Excellent service as always, very satisfied with work and time it took to replace 4 tires, oil change and system inspection. Lisa King and her team are a credit to Jim Ellis Kia of Kennesaw. More

by KIA Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 17, 2020

Pleasant experience, as always! Lavar is always easy to work with and keeps you informed and updated about your vehicle’s service. Highly recommend Jim Ellis Kia! More

by ihufstetler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 17, 2020

Larry was great to work with. He was professional and helpful, never pushy or rude. I would totally work with Larry and your dealership again. More

by thompanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Larry Whorley
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 17, 2020

This was my first experience here! It was delightful ...Lisa King was great! I felt she was very interested that all things were handled for me to have a great experience! More

by GIGICOOL100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next time. Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 17, 2020

In and out. The service was quick and Lisa King was very helpful. I really appreciate you guys washing my car free of charge too. More

by REINALDOMAGALHAES96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Nov 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 14, 2020

The service department was able to schedule my appointment for the very next day. I greatly appreciated this as my check engine light was on. Another dealership could not accommodate me for three More

by SHARIGREEN1008
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so happy that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 14, 2020

Diana took good care of us. Car was in for a recall. Work was completed while I waited. Work was completed and the car was washed. More

by KCALL3340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

...
255
...