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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,236 Reviews

4,236 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 07, 2020

Jason helped me out so much. I’ve never had a car dealership be so helpful and thorough. Best Kia location I’ve been to More

by JESSICASTEFFEY96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 16, 2022 -

JESSICASTEFFEY96 responded

Best service because of Jason

November 06, 2020

So I will give Camille Williams an excellent rating for keeping me in the loop for what was going on with my car and getting me to and from my house. However, I can't agree on the cost of the front brake s More

by FREDBFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Nov 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! We're so glad that we were able to help out during your visit. In regards to our pricing, we try to keep our pricing very competitive in the area. Please don't hesitate to reach out if you have any further questions or concerns. Take care! - Madison Magnus, Customer Relations Manager

November 05, 2020

Service was impeccably great! I always enjoy the attention the staff gives everyone I come in to service my car. I will not go anywhere else! More

by DRDMJONES46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 05, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 04, 2020

Service was friendly, I appreciated the car being washed. The advisor also helped me find a coupon upon request for my services thst were rendered. More

by JEFFMILLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
Nov 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 03, 2020

My service rep was extremely professional, listened to my issues, and quickly addressed my service needs. Definitely will ask for Camille Williams again. A plus More

by gdalema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Nov 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 03, 2020

As always Diane Bell was great, I sat there for 3 hours waiting on my car thank goodness with internet thanks for letting us have access More

by MICHELE.WALDROP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

November 03, 2020

Always good service. Keeps you up to date about your car. Taking very good care about the corona virus. Service personnel excellent. Jason Dale is always great and takes care of customer More

by PFLET0213
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2020

Lavar is amazing. Anytime I come drop my car off I’m not waiting! He keeps me posted on everything. He is great! Thank you More

by bbridget.23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2020

Diana bell is always a pleasure to work with. very helpful with our service needs. thank you for providing us with such a professional in her field. More

by CWOOD8
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

November 02, 2020

When I had to call on the status of the car at the end of the day, the original agent said the car was ready. When I arrived that agent was not there and the car was not ready. A part was on order, schedule More

by SHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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