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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,236 Reviews

4,236 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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October 30, 2020

Diana was so accommodating and professional, I told her of my time constraints and she made certain I was out by the time I told her I needed to be. More

by phytoking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 29, 2020

Diana’s service was exceptional. She is very knowledgeable, clear, and concise when giving information about the condition of my vehicle. I left feeling confident about bringing my vehicle back More

by ALEXISSUPSHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 29, 2020

Since 2014 Kia has service my cars with the utmost professional service. I can not say enough about Ms. Diana Bell, she takes the time to explain about the repairs that will be done to your vehicle. D More

by murleebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 29, 2020

Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Phenomenal! Pheno More

by CWOODS2333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 28, 2020

Camille had me scheduled timely and in and out of service fast and effciently. Great customer service and pricing at Jim Ellis Kia of Kennesaw. More

by gr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Oct 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 27, 2020

Called to make appointment for recall inspection. I asked how long the inspection would take, and was told someone from service would call to give me an idea how long I'd need to leave the vehicle. I never r More

by GODAWGS1996
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa King
Oct 27, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 27, 2020

Nice, professional, timely service, thorough, and the waiting area is spacious. They have coffee and snacks if you want. They seem to consider your time to be valuable. More

by STAN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 27, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we were able to help out. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 27, 2020

Service was timely and safety protocol was utilized. Process was efficient and my service advisor Diana, walked me through the process and kept me updated. More

by jkrnmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 27, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so glad that we were able to help out, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

October 26, 2020

I only deal with Diana. She always takes my budget into consideration and finds me deals on necessary repairs and maintenance. I trust that when she tells me that something needs to be done for the benefit More

by WRIGHTV5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 26, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and we're so happy that Diana was a great help. Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

October 26, 2020

Took my Sorento in for a recall notice inspection. I was told it would take 2-3 hours. I was done in 2 1/2 hrs. No complaints. More

by PLATT.BOB
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Oct 26, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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