Jim Ellis Kia of Kennesaw - Service Center

I have been going to this Kia location for some time now. Never had a bad experience. Everyone is really kind and friendly. Thank you to everyone there! Never had a bad experience. Everyone is really kind and friendly. Thank you to everyone there! More

Lisa was awesome and responsive. She walked me through everything and even offered to get me a ride. I couldn’t afford all the repairs so she helped me decide what was necessary and what could wait. everything and even offered to get me a ride. I couldn’t afford all the repairs so she helped me decide what was necessary and what could wait. More

Customer service is always awesome, I would recommend friends and family to go to Jim Ellis Kia of Kennesaw. I recommend you ask for Diana.. friends and family to go to Jim Ellis Kia of Kennesaw. I recommend you ask for Diana.. More

The service department is amazing! I cannot say enough good things about them. I am always treated like family here. Diana, Camille, and Jason have always made sure I am taken care of. Although I was not good things about them. I am always treated like family here. Diana, Camille, and Jason have always made sure I am taken care of. Although I was not able to purchase my Telluride from Jim Ellis, I will ALWAYS return to them for any service needed. Keep up the amazing work! More

Great service. I was able to get an appointment next day after I saw my engineer smoking. My car was ready sooner than expected as well. after I saw my engineer smoking. My car was ready sooner than expected as well. More

Lavar greeted me as a new member of the Jim Ellis Kia family with a big smile. His smile never diminished and he was on top of my auto needs and exceeded meeting them. Great customer service. family with a big smile. His smile never diminished and he was on top of my auto needs and exceeded meeting them. Great customer service. More

Lavar was nothing short of amazing! He turned my fear and anxiety about car troubles into an overall pleasant experience, which is definitely not an easy task. anxiety about car troubles into an overall pleasant experience, which is definitely not an easy task. More

Working with Lisa is wonderful. She kept me informed of status of my vehicle during the time it was in service. She also was very knowledgeable of any recalls my car would need. Pleasure to work with her status of my vehicle during the time it was in service. She also was very knowledgeable of any recalls my car would need. Pleasure to work with her. More

Had to get a mirror installed (upgrade!) and worked with Chris in the service department. He was absolutely wonderful! He made sure I had a good place to setup and work for a an hour or two and took great Chris in the service department. He was absolutely wonderful! He made sure I had a good place to setup and work for a an hour or two and took great care of my vehicle. I even got a wash :) Thank you, you guys are amazing! More

Lavar was great. He kept me well informed about the status of my vehicle during the time it was in service. He also provided me with important recalls needing to be performed. My only problem was that status of my vehicle during the time it was in service. He also provided me with important recalls needing to be performed. My only problem was that after my service, I tried to call them back for additional questions. Unfortunately, I haven't received a response. If it weren't for that issue, I would've given 5 stars. More