Jim Ellis Kia of Kennesaw - Service Center

Very friendly service. I was able to get taken back to my house while I waited for my car to be finished, and picked back up once it was done. house while I waited for my car to be finished, and picked back up once it was done. More

Went for a oil change. Camille took on the job checking me in and made the conversation a good one. Alot of reps just bore you but she definitely had great convo. me in and made the conversation a good one. Alot of reps just bore you but she definitely had great convo. More

I had a great experience bringing my car in for service. Lisa was awesome! She is friendly and helpful. I will return to your dealership just because of her! Lisa was awesome! She is friendly and helpful. I will return to your dealership just because of her! More

The service department is outstanding. I usually speak with Diana but this time I had Lisa, same outstanding service. And on on Saturday I spoke with Mark. Thank you for providing excellent service. with Diana but this time I had Lisa, same outstanding service. And on on Saturday I spoke with Mark. Thank you for providing excellent service. More

I was impressed by everyone working there. I was very happy with the COVID prevention measures being taken and the friendliness of all the workers. Lavar anticipated my needs and was kind to remind me to happy with the COVID prevention measures being taken and the friendliness of all the workers. Lavar anticipated my needs and was kind to remind me to be sure I had a key to get into my house upon arranging a Lyft ride home. I was not expecting to need service on my vehicle and the staff made this unexpected issue much easier to deal with. More

Camil was great! I spoke to Lisa earlier in the week and scheduled appt. It was not recorded. Camil took care of me immediately and provided Lyft service! scheduled appt. It was not recorded. Camil took care of me immediately and provided Lyft service! More

Always a great experience when visiting this dealership. Was met promptly, greeted by a service representative and talked through the entire process. Super please with experience. Was met promptly, greeted by a service representative and talked through the entire process. Super please with experience. More

Oustanding Service! Camille and Diana are the best!I Oustanding Service! Camille and Diana are the best! I appreciate the temp check when walking in! The young men that returned my vehicle were courtoue Oustanding Service! Camille and Diana are the best! I appreciate the temp check when walking in! The young men that returned my vehicle were courtoues and professional! Always a great visit! More

The service department was friendly and kept me informed on the status of my vehicle that was being serviced. The waiting area was very adequate with refreshments to help with your wait. on the status of my vehicle that was being serviced. The waiting area was very adequate with refreshments to help with your wait. More

Diana Bell is the service dept at Jim Ellis KIA was EXCEPTIONAL with her help and expertise, but importantly her caring and response time! This could have been a very stressful situation for me, but sh EXCEPTIONAL with her help and expertise, but importantly her caring and response time! This could have been a very stressful situation for me, but she made it smooth and easy! More