Jim Ellis Kia of Kennesaw - Service Center

Had problem getting someone to call me back. for appointment . Took 3 days to get part.Had rear brakes done . When i went to pay bill , service adv. didn’t tell me about the coupon on the brake job appointment . Took 3 days to get part.Had rear brakes done . When i went to pay bill , service adv. didn’t tell me about the coupon on the brake job ,I had to tell her about it. Not good customer service More

I can only speak of my experience with the service department which Diana provides excellent customer service. Other service members are friendly and helpful. L department which Diana provides excellent customer service. Other service members are friendly and helpful. L More

We can’t say enough about how much we love this Kia dealership. Everyone there is so nice and friendly. They given us great deals and really looked out for our cars. dealership. Everyone there is so nice and friendly. They given us great deals and really looked out for our cars. More

Had a great experience during my time there. Lisa was helpful. She listened to my concerns and was able to get me out quickly! Will be back. helpful. She listened to my concerns and was able to get me out quickly! Will be back. More

Jason Dale Is The Best! Ever since we bought our 2020 Telluride, from driving it off the lot to it's first oil change and all subsequent service intervals, the service has be Ever since we bought our 2020 Telluride, from driving it off the lot to it's first oil change and all subsequent service intervals, the service has been exceptional. Recently we had a cracked windshield and Jason Dale singlehandedly took care of the entire process for us to get it repaired. He was OUTSTANDING. More

You can always expect excellent customer service at Jim Ellis Kia!! Smart, honest/trustworthy, and friendly service advisors and staff provide top quality work in a timely fashion. Ellis Kia!! Smart, honest/trustworthy, and friendly service advisors and staff provide top quality work in a timely fashion. More

I had a great experience. First, I desperately needed a loaner car while my car was diagnosed and I feel like the team really tried hard to make it possible. Everyone was very courteous and friendly. I had loaner car while my car was diagnosed and I feel like the team really tried hard to make it possible. Everyone was very courteous and friendly. I had my 3.5 yr old son With me and he was treated like he was just as important as anyone else. Lavar helped us and was so kind and pleasant. More

Fix Parking Brake Lamp Prompt and Professional this is the third KIA purchased here and the Dealer makes it easy to come back. Also brought my sister here to buy her KIA. Prompt and Professional this is the third KIA purchased here and the Dealer makes it easy to come back. Also brought my sister here to buy her KIA. More

rercall Mark did a great job taking care of my service. The only problem was getting your phone #. WHY DO you ask for 25 words? thanks Mark did a great job taking care of my service. The only problem was getting your phone #. WHY DO you ask for 25 words? thanks More

C Boyd Overall great service as usual. This is not the closest dealership to me. I live almost an hour away and I make the trip just because of the friendly Overall great service as usual. This is not the closest dealership to me. I live almost an hour away and I make the trip just because of the friendly service. More