Jim Ellis Kia of Kennesaw - Service Center

Jason was great explained everything and kept me informed was kind friendly respectful and caring I will definitely come back great customer svc and work was kind friendly respectful and caring I will definitely come back great customer svc and work More

Jason was welcoming, explaining the process, offered me an uber and gave directions to Panera bread. Offered to wash my car. Both of my daughters bought vehicles from this dealership that is why I chose an uber and gave directions to Panera bread. Offered to wash my car. Both of my daughters bought vehicles from this dealership that is why I chose this location. More

I was very pleased. Jason Dale met me and kept me updated throughout the process. I was there for service for a recall in my Sportage. updated throughout the process. I was there for service for a recall in my Sportage. More

Warranty service trip - well done Bought our first Kia (2019 Niro Hybrid) from CarMax and brought it to Jim Ellis for its 15k servicing. They found a problem in the steering column. Bought our first Kia (2019 Niro Hybrid) from CarMax and brought it to Jim Ellis for its 15k servicing. They found a problem in the steering column. They ordered the part and called me about a week later to get it installed. Everything on time, as expected. They even washed the car vacuumed it and provided a ride home and back! More

Diana Bell is truly an asset to your company also the young man who cleaned my car he did an excellent job I was very proud to drive away my car gleamed I would recommend your business to all who will l young man who cleaned my car he did an excellent job I was very proud to drive away my car gleamed I would recommend your business to all who will listen to me More

fast service , no waiting Diana B. Bell was service advisor.. helped us as soon as we walked in, Kept updating us on the service Great Job,, Thank you so much Sefket Had Diana B. Bell was service advisor.. helped us as soon as we walked in, Kept updating us on the service Great Job,, Thank you so much Sefket Hadzic / Larissa Hadzic More

Jason Dale was extremely helpful he broke down all the charges for a future appointment, kept me updated throughout the process of my car getting serviced!! charges for a future appointment, kept me updated throughout the process of my car getting serviced!! More

Excellent service! Since I didn’t want to wait at KIA and my service was going to take longer, they put me in a loaner car for the night. and my service was going to take longer, they put me in a loaner car for the night. More

Friendly, attentive, and fast service. They made sure to address and fix a poor experience I had in the past. Very pleased with my experience! address and fix a poor experience I had in the past. Very pleased with my experience! More

Great customer service, they went out of their way to help with my car questions and any other question or converns I had about my vehicle. help with my car questions and any other question or converns I had about my vehicle. More