Jim Ellis Kia of Kennesaw - Service Center

Mark in the service center was very friendly. I appreciated his pleasant attitude. I was disappointed in my 4 hour wait. I expected a couple of hours based on what was needed but then it too way lo appreciated his pleasant attitude. I was disappointed in my 4 hour wait. I expected a couple of hours based on what was needed but then it too way longer and the part I needed wasn’t available for at least 3 days. An oil change and a relay for the fan was all I needed. More

I always enjoy our visits to this store. The past year has been a big change for the better. Keep doing what you are doing. has been a big change for the better. Keep doing what you are doing. More

Thanks for taking care of me Ms. Camille Williams. Your customer service was superb!! You told me I had the cleanest Kia. Lol. Thanks for explaining the different packages I can purchase for my car. Very k customer service was superb!! You told me I had the cleanest Kia. Lol. Thanks for explaining the different packages I can purchase for my car. Very knowledgeable about the business! Thanks for being professional but yet very funny. I will definitely be back because of you!! I couldn’t find your name on the service list but I give you 10 STARS!! More

Great service every time. Diana Bell is great. She keeps me informed on what service is needed now or soon and let's me know of big things that are coming soon. me informed on what service is needed now or soon and let's me know of big things that are coming soon. More

Excellent Service Diana Bell is always a joy to work with. I tell everyone that will listen that she embodies everything that world-class customer service should entai Diana Bell is always a joy to work with. I tell everyone that will listen that she embodies everything that world-class customer service should entail. More

always great service , great customer service, Lavar is the best ! Got me in and out quick and price was same as was advised. Everyone is very courteous and on the spot , great customer service, Lavar is the best ! Got me in and out quick and price was same as was advised. Everyone is very courteous and on the spot ! More

Mud flaps installed Had mud flaps installed on new vehicle purchase. No need for 25 words for service description. This requirement needs to be removed in the future. Had mud flaps installed on new vehicle purchase. No need for 25 words for service description. This requirement needs to be removed in the future. More

Very clean, friendly atmosphere and made me feel like a valuable customer. I definitely would recommend this dealership to someone looking to purchase a new or used car. valuable customer. I definitely would recommend this dealership to someone looking to purchase a new or used car. More

LaVar is of course AMAZING!! Thank you for everything. He fit me in with no questions asked. Even communicated with me the whole process. Never a let down. fit me in with no questions asked. Even communicated with me the whole process. Never a let down. More

Great, friendly, courteous, prompt service. I told Lavar I needed service to be completed by 11:00 a.m. They were finished at 9:50. I needed service to be completed by 11:00 a.m. They were finished at 9:50. More