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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,184 Reviews

4,184 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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August 01, 2020

The staff were all very friendly and kept me up to date with what was going on with my car. They stayed close to the estimated wait time. More

by CAZIT1620
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Erika Gregory, Lina Vallejo, Lisa King
Aug 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Aug 04, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 31, 2020

Great experience Great customer service. I will be coming back to this dealership to service my car in the future. This dealership is further from my house but worth t More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
Jul 31, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 31, 2020

Everyone was polite and informative. They took appropriate precautions in this pandemic. I was told what I need for my next visit. I will return for service. More

by diannari
Recommend Dealer
Yes
Employees Worked With
Lisa King
Jul 31, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 31, 2020

Jason was professional and extremely efficient. He kept me informed and updated during my vehicle’s period of service. The way he engaged with me demonstrated his interest in my satisfaction as a customer. More

by SBrobbeyjr
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Jul 31, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! We're so glad that we could help out, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 31, 2020

Camille is an amazing worker! With being thorough and managing my experience with trying to get my car part replaced, Camille made sure that things were in order and communicated w More

by jtspringer.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille
Aug 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

July 31, 2020

Everytime i go to kia, they have always been very nice. I am always greeted right away, they always tell me right away if my technician is running behind. More

by sdlammon
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 03, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 30, 2020

Always good. I like Jim Ellis having been a member of his father's church in Norcross. His belief passed to his family to always treat the customer as if they mat More

by DPLCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 31, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

July 30, 2020

I have used another Kia service before. It was my first visit for service in this place. Information and time taken for service was great. Going back. More

by LORAM
Recommend Dealer
Yes
Employees Worked With
Lisa King
Jul 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jul 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Hi Loram, we are very happy to have provided you with such a positive experience! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

July 30, 2020

Service Tech excellent, warranty not worth two dead flies. This is our third KIA, and the second time the so-called warranty has let us down. We will never buy another KIA due to the fake warranty. More

by D2PREYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We're so happy to hear about your service experience with us, and we do apologize for any inconvenience your warranty has caused. Please contact us via phone or email at 770-362-1261 or madisonm@jimellis.com. Take care! - Madison Magnus, Customer Relations Manager

July 30, 2020

Camille was wonderful to work with. She is always so helpful and a pleasure to be around. She is very knowledgeable. I only work with her. More

by fairymomoftwo
Recommend Dealer
Yes
Employees Worked With
Camille
Jul 31, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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