Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,184 Reviews of Jim Ellis Kia of Kennesaw - Service Center
The staff were all very friendly and kept me up to date with what was going on with my car. They stayed close to the estimated wait time. with what was going on with my car. They stayed close to the estimated wait time. More
Great experience Great customer service. I will be coming back to this dealership to service my car in the future. This dealership is further from my house but worth t Great customer service. I will be coming back to this dealership to service my car in the future. This dealership is further from my house but worth the drive. More
Everyone was polite and informative. They took appropriate precautions in this pandemic. I was told what I need for my next visit. I will return for service. appropriate precautions in this pandemic. I was told what I need for my next visit. I will return for service. More
Jason was professional and extremely efficient. He kept me informed and updated during my vehicle’s period of service. The way he engaged with me demonstrated his interest in my satisfaction as a customer. me informed and updated during my vehicle’s period of service. The way he engaged with me demonstrated his interest in my satisfaction as a customer. More
Camille is an amazing worker! With being thorough and managing my experience with trying to get my car part replaced, Camille made sure that things were in order and communicated w With being thorough and managing my experience with trying to get my car part replaced, Camille made sure that things were in order and communicated with me clearly that she would be there to help me always. She gave me details on everything that was happening, and answered any questions or concerns that I had with getting a diagnostic and part change for the vehicle. I am happy that the service was respectful, communicative, thorough, and enjoyable to have a good laugh at Jim Ellis Kia Dealership of Kennesaw! More
Everytime i go to kia, they have always been very nice. I am always greeted right away, they always tell me right away if my technician is running behind. am always greeted right away, they always tell me right away if my technician is running behind. More
Always good. I like Jim Ellis having been a member of his father's church in Norcross. His belief passed to his family to always treat the customer as if they mat I like Jim Ellis having been a member of his father's church in Norcross. His belief passed to his family to always treat the customer as if they matter. The people have always treated me well. More
I have used another Kia service before. It was my first visit for service in this place. Information and time taken for service was great. Going back. visit for service in this place. Information and time taken for service was great. Going back. More
Service Tech excellent, warranty not worth two dead flies. This is our third KIA, and the second time the so-called warranty has let us down. We will never buy another KIA due to the fake warranty. This is our third KIA, and the second time the so-called warranty has let us down. We will never buy another KIA due to the fake warranty. More