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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,184 Reviews

4,184 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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July 30, 2020

When setting up the appointment Jason was very helpful and knowledgeable. When I arrived Lavar got me setup and taken care of as soon as I arrived. Diana spoke to us and made friendly while we waited for More

by TIFFANYBARKSDALE
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale
Jul 31, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana, Jason & Lavar were all great helps! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 29, 2020

Lisa King took care of me and the service required for my Kia Sorento. She was clear and responsive, meeting my needs including provision of a loaner vehicle while waiting for parts to arrive and repairs mad More

by JULES WILSON
Recommend Dealer
Yes
Employees Worked With
Lisa King
Jul 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

July 29, 2020

Outstanding! My experience with Jim Ellis Kia continues the good service I had with previous owner. I own my third Sorento. Everyone is friendly and helpful. Mark More

by CJD678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Jul 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! We're so happy that we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 29, 2020

We’ve been very pleased with Jim Ellis overall. From the buying to Service, its been hassle free! Specifically, Lisa has been a pleasure to work with! She has great customer service and super responsive. More

by lisacurtis09
Recommend Dealer
Yes
Employees Worked With
Lisa King
Jul 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jul 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 29, 2020

I came in for some recall upgrades due on the car. Communication and service were excellent. Jason was my service rep. I will not hesitate to return for future service. More

by NEDBOY
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Jul 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

Jul 30, 2020 -

Jim Ellis Kia of Kennesaw responded

Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 29, 2020

I most often see Diana and she is always so wonderful. I always leave completely taken care of and I always feel that my car will serve me well into the future based on the time and care that they put into More

by Morris Family
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana is a great help! We're so happy we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 29, 2020

Great, fast service. Unbeatable staff. My time there is always swift and I will never have a need for another dealer. Thanks Jim ellis team! More

by Jkeown81
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Jason Dale, Chris Ford, Lisa King
Jul 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 28, 2020

Mark did an excellent job of explaining the work and making appropriately suggestions. I will certainly return for future service needs. Thanks for fitting me in on my tight schedule. 🙂 More

by RYANSTAR78
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Jul 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

July 28, 2020

Once again Jim Ellis proved that they are for real. From the moment you drop off your car till it’s done, Courtesy, outstanding care, and most important price with quality. Mark Lewis is the best. Thank you More

by Ballada
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Jul 28, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

July 28, 2020

Lavar was wonderful Lavar did an excellent job making sure I was taken care of this time around. He alone has restored my faith in Jim Ellis Kia. More

by angel1robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

Jul 29, 2020 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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