Jim Ellis Kia of Kennesaw - Service Center

Diana Bell is my best and awesome on service department. She always give good service and always perfect when I need maintenance my car. I’m very happy and trust her. She always give good service and always perfect when I need maintenance my car. I’m very happy and trust her. More

Quick service, efficient and helpful All areas of Jim Ellis service center were amenable to having the customer first, in that comfortable seating and refreshments were available while th All areas of Jim Ellis service center were amenable to having the customer first, in that comfortable seating and refreshments were available while the repairs were done. More

Oil Change and Key replacement The service was great! My service was completed within one hour and my service agent went above and beyond to meet my needs. Thank you! The service was great! My service was completed within one hour and my service agent went above and beyond to meet my needs. Thank you! More

Great Customer service. Lavar went above and beyond the call of duty to make sure I was satisfied Thanks Lavar. You were Amazing to me call of duty to make sure I was satisfied Thanks Lavar. You were Amazing to me More

Service Mark Lewis was just wonderful to us - very thorough, polite, kind and the list goes on. He was a gentleman from the beginning to end. Thank you. Mark Lewis was just wonderful to us - very thorough, polite, kind and the list goes on. He was a gentleman from the beginning to end. Thank you. More

Jason is amazing I do love everyone in this shop but, Jason has always taken great care of me. He is AMAZING! He is always upfront with me and works with me to do the I do love everyone in this shop but, Jason has always taken great care of me. He is AMAZING! He is always upfront with me and works with me to do the most important stuff first if I ever need more service than I anticipated.Its nice to feel like you are not being taken advantage of just to get more money. He knows me and he knows I am going to question everything. So for example I had to get new brake pads but I only came in for the Oil change. He knew I was going to question if I really needed to do brake pads so he took a picture of my pads for me to show me. I appreciate that. ..... Then I told him that I was in a hurry he made sure the service was done quickly and in an hr he had it done. That's the best service person you have. I keep coming here because of him. I look for him every time I walk in. More

Jim Ellis Kia (formerly Cobb County Kia) has been my go-to shop for buying both of my Souls and for servicing those vehicles. They are always professional, helpful, knowledgeable & friendly. I can depen go-to shop for buying both of my Souls and for servicing those vehicles. They are always professional, helpful, knowledgeable & friendly. I can depend on their Service personnel to only recommend what’s needed rather than trying to sell me services or parts just to make a profit. More

This service department runs like a well-oiled machine! They provide excellent customer service!! Trustworthy, reliable, knowledgeable and friendly employees, in a safe and welcoming environment. They provide excellent customer service!! Trustworthy, reliable, knowledgeable and friendly employees, in a safe and welcoming environment. More

We consistently receive excellent customer service with very little wait. Thank you for always making us feel special like we are a part of the family! very little wait. Thank you for always making us feel special like we are a part of the family! More

Lisa King was my service she always make you feel welcome Lisa king is wonderful person i have meet her twice and its always the same when i see her she was very concerned ,listening respect and understandi Lisa king is wonderful person i have meet her twice and its always the same when i see her she was very concerned ,listening respect and understanding about my problem when it came to my car . she kept me updated on my car i was very pleased thanks Lisa keep up the GOOD WORK More