Jim Ellis Kia of Kennesaw - Service Center

Awesome customer service from Jason Dale. Requiring 25 words for a review is the stupidest thing i have ever seen. Jason always does and outstanding job. words for a review is the stupidest thing i have ever seen. Jason always does and outstanding job. More

The engine blow up because a poor design. KIA has recalled other cars with same engine but not the Kia forte!!!! Jim Ellis Kia did NOTHING! They blamed it on the oil changing company that i use. recalled other cars with same engine but not the Kia forte!!!! Jim Ellis Kia did NOTHING! They blamed it on the oil changing company that i use. It just goes to show that Kia and Jim ellis does not give a $$$$ about its customers. This was the first and last Kia i will ever buy! Buyer beware!!!!!!! More

Great service visit Diana was a great help as usual. I brought my car in for an oil change, and was happy to receive my car shortly after arriving. I always have a great Diana was a great help as usual. I brought my car in for an oil change, and was happy to receive my car shortly after arriving. I always have a great and convenient experience with this service team. More

Prompt and competent service. Ms. Bell was very helpful, polite and communicated with me throughout the process. It was a very pleasant experience. I have no reservations about returning in the future. polite and communicated with me throughout the process. It was a very pleasant experience. I have no reservations about returning in the future. More

Once I made contact with the service staff things went ok. My Phone experience was below average. The Vehicle Drop off info given was wrong. ok. My Phone experience was below average. The Vehicle Drop off info given was wrong. More

The customer service is great. They always accommodate my needs. The customer service agents are very helpful and friendly. Jason does a great job taking care of your vehicle. needs. The customer service agents are very helpful and friendly. Jason does a great job taking care of your vehicle. More

Such pleasant staff, always working hard to satisfy their customers!! Always friendly and welcoming and even finished my oil change a lot sooner than expected/quoted! I look forward to going in for my oil ch customers!! Always friendly and welcoming and even finished my oil change a lot sooner than expected/quoted! I look forward to going in for my oil changes here=) More

Our first visit and good sesrvice. I had called and made an appointment, but when we got to the store our name was not on the list. This was our first visit to the dealership, but it wa I had called and made an appointment, but when we got to the store our name was not on the list. This was our first visit to the dealership, but it was no problem, because Camille Williams made it happen. Thank you Camille. The satellite radio, reason for visit, was reset and is working great. They also took care of a recall that hadn't been done. I would have liked to have spoken to a service tech about the car when we picked it up, but didn't get to do that. That is our only complaint. We were very pleased with the care they took in this time of covid-19. More

Thankful for excellent service Very friendly, polite, efficient and thorough service in a timely manner. Not having to sit in the waiting area and being driven home by Lyft and pic Very friendly, polite, efficient and thorough service in a timely manner. Not having to sit in the waiting area and being driven home by Lyft and picked up again and returned to KIA after service completed was an additional benefit. Very thankful for service provided. More

Great place Great staff Great service they do a great job, i will recommend this place to my friends Diana is great to work with the store is nice and clean,great coffiee an Great service they do a great job, i will recommend this place to my friends Diana is great to work with the store is nice and clean,great coffiee and snaks. More