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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,181 Reviews

4,181 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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June 17, 2020

Assistance Jason Dale is a very professional and personable service writer. I appreciate his assistance and guidance on the repair of my 2012 Kia Optima. I wil More

by WS CROWDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Jun 17, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Jason was a great help! We thank you for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

June 11, 2020

I had been to other dealerships and this one by far was the best one! No pressure and worked very hard to get me the right car for my family! Thank you More

by KRISTICARDON
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Turner, Curtis Wilson
Jun 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope you love your new vehicle. We thank you for your business, take care! - Madison Magnus, Customer Relations Manager

June 10, 2020

Great Place. Dianna has always taken wonderful care of me and any problems I have with my vehicle. She goes above and beyond always making sure she can take care of my needs whether I wait or need transporta More

by SUSANLRARICK
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jun 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Diana is always a great help to you. We thank you for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

Every time I come there Lavar is amazing!! he gets me in and out! Thank you guys so much. Couldn’t ask for better services. More

by bbridget.23
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jun 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Lavar is always a great help. We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

My service experience It was as always a pleasant experience. I arrived a little early , but that was no problem. Mark Lewis discussed the service and timing. Right on More

by HERMANVONHOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Jun 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help. We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

Lisa was very nice and kind to my family and I.She let me know when my car will be done and call me to let me know it was ready.Thank you Lisa! More

by boopyjackson
Recommend Dealer
Yes
Employees Worked With
Chris Turner, Lisa King
Jun 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Lisa was a great help. We thank you for your business, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

Unhappy. Picked It up it started acting weird but I had to be at work. It continued to have issues contacted Jim Ellis no response my car completely no longer drives More

by WCXFOUR
Recommend Dealer
No
Employees Worked With
Chris Ford
Jun 09, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about the experience you have described, and would love to make it better if we're able to. Please reach out to us at 770-362-1261 or madisonm@jimellis.com to discuss this situation further. We look forward to hearing from you. - Madison Magnus, Customer Relations Manager

June 09, 2020

Service review Mark Lewis was nice...gave me estimated time for repair...explained and went over service with me...he checked on my car and kept me updated as it was More

by JAMCGLOTHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Jun 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help. We thank you for your business and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

June 09, 2020

My Service Experience It was a very pleasant experience. Diana and Lavar were very friendly and professional! I found it to be very refreshing, especially in comparison to More

by ROD.KORNEGAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Jun 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us and are so happy to hear that Diana & Lavar were great helps! We thank you for your business and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

June 08, 2020

Mark I really like the way he handles thing for me he did very good job for me I will be back for sevice when need it thanks you so much More

by WANDAMARSH55
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 08, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Mark was a great help! We thank you for your business, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

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