Jim Ellis Kia of Kennesaw - Service Center

Mark I really like the way he handles thing for me he did very good job for me I will be back for sevice when need it thanks you so much very good job for me I will be back for sevice when need it thanks you so much More

Very friendly staff! They communicated well with me and helped me get what I needed for my car. I was very pleased with my car once I got it back. Thanks guys! helped me get what I needed for my car. I was very pleased with my car once I got it back. Thanks guys! More

I have taken my Kia for service twice, staff is courteous, but waiting time is too long, with and without covid pandemic, I waited more than 3.5 hours. courteous, but waiting time is too long, with and without covid pandemic, I waited more than 3.5 hours. More

Kia has always had a great service department. All my questions are always answered and they are through and timely with getting the job done. questions are always answered and they are through and timely with getting the job done. More

As always, Diana went above and beyond to accommodate my service needs. She always makes sure I have a good experience and will continue to bring my vehicle here to service. service needs. She always makes sure I have a good experience and will continue to bring my vehicle here to service. More

Very friendly. No problem getting an appointment and the work was completed when promised. Jason was prompt in calling me to let me know what was going on with my car. work was completed when promised. Jason was prompt in calling me to let me know what was going on with my car. More

The service I received was outstanding! My technician Camille Williams made me feel as if I was the most important customer they had! Superb Service Camille Williams made me feel as if I was the most important customer they had! Superb Service More

PR Lavar! Thank you Jim Ellis for following guidelines during this pandemic. Clearly we must have service centers as my son and I both brought our Sportages in Thank you Jim Ellis for following guidelines during this pandemic. Clearly we must have service centers as my son and I both brought our Sportages in together for oil changes. LAVAR made it fun, smooth, and convenient by calling a Lyft to take us to Target while waiting. We returned to see our clean, shiny cars pulled up and ready! THANK YOU Lavar! More

Mark and Lisa in the service department both provided excellent customer service for me. There was a small problem with my brake pads after they were installed, and they advised me what to do, provided t excellent customer service for me. There was a small problem with my brake pads after they were installed, and they advised me what to do, provided transportation so I could get to work, and fixed the problem free of charge. I felt well taken care of and like my business was appreciated. More

My issue was given full attention in a very timely and cordial manner. I appreciated Mark having a loaner car ready when my car was towed in and LaVar listened and understood my concerns and I left feelin cordial manner. I appreciated Mark having a loaner car ready when my car was towed in and LaVar listened and understood my concerns and I left feeling confident that my issue would be resolved and it was by 10:00 the next morning. More