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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,184 Reviews

4,184 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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May 23, 2020

Diana took great care of me today! Thanks for always providing honest information that helps me make the best decision about the care & upkeep of my vehicle!!! More

by erfudge
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 25, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Diana was a great help! Thank you for your business, and we hope to see you next visit. Stay safe and take care! - Madison Magnus, Customer Relations Manager

May 22, 2020

My rep lavar was awesome! I will be back to get other things done! Positive attitude and so helpful! I appreciate all the help and information! More

by WALKERBROOKE18
Recommend Dealer
Yes
Employees Worked With
Lavar
May 25, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Lavar was a great help! Thank you for your business, and we hope to see you next visit. Stay safe and take care! - Madison Magnus, Customer Relations Manager

May 21, 2020

First time visit the the dealership. We are from out of town and ran into a problem driving to Georgia. Called and spoke to a very nice person who scheduled our appt. Jason was awesome. We ran into a probl More

by KROBINSON9892
Recommend Dealer
Yes
Employees Worked With
Jason Dale
May 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Jason was a great help! We hope to see you next time. Stay safe and take care! - Madison Magnus, Customer Relations Manager

May 21, 2020

Diane Bell great employee in service Dept Took the car to Jim Ellis Kia Service Dept in Kennasaw Ga. for a Engine recall. Diana Bell was awesome called me and kept me informed all the way till More

by akauto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 21, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Diana was a great help. We hope to see you next visit! Take care. - Madison Magnus, Customer Relations Manager

May 20, 2020

Great service for regular maintenance visit! I bought my car from Jim Ellis Kia in Kennesaw, GA and have continued to have it maintained there because I always receive excellent service. Also, th More

by LCLEBOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa King
May 20, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope to see you next visit, stay safe and take care! - Madison Magnus, Customer Relations Manager

May 18, 2020

Great experience. My car went in on Friday morning and I picked it up in Tuesday. They fixed 14 recalls and have me a rental while it was in service. Thank you! More

by ALEXANDRIBASILIO
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
May 19, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we thank you for your business. We hope to see you next time. Stay safe and take care! - Madison Magnus, Customer Relations

May 15, 2020

great service. Camille was very nice. provided the service in a timely manner. also provided a car wash and advise all maintenance that was completed More

by coachricky85
Recommend Dealer
Yes
Employees Worked With
John, Camille Williams
May 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Camille was a great help to you. We hope to see you next visit, stay safe and take care! - Madison Magnus, Customer Relations Manager

May 15, 2020

I have had a good experience working with this dealership in that the personnel are friendly and helpful. Unfortunately, my car was just repaired for the same problem I had repaired at this dealership 5 mont More

by katsheff
Recommend Dealer
No
Employees Worked With
Lavar Frederick
May 18, 2020 -

Jim Ellis Kia of Kennesaw responded

Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We take our customers’ comments seriously so we hope that you’ll give us a call at 770-362-1261 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. - Madison Magnus, Customer Relations Manager

May 14, 2020

The times I have come in, I have felt I was part of your team. Your location has been such a pleasure to work with. Sadly, we have moved to the Thornton Rd area and we will miss you! For our future cars we More

by KTCLARK8
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
May 15, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope to see you next time. Stay safe and take care! - Madison Magnus, Customer Relations Manager

May 13, 2020

Great service! I have had my vehicle serviced here for a very long time and I have always received great service from the staff there. More

by CR4MOORE
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 15, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope to see you next visit. Stay safe and take care! - Madison Magnus, Customer Relations Manager

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