Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,184 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Diana took great care of me today! Thanks for always providing honest information that helps me make the best decision about the care & upkeep of my vehicle!!! providing honest information that helps me make the best decision about the care & upkeep of my vehicle!!! More
First time visit the the dealership. We are from out of town and ran into a problem driving to Georgia. Called and spoke to a very nice person who scheduled our appt. Jason was awesome. We ran into a probl town and ran into a problem driving to Georgia. Called and spoke to a very nice person who scheduled our appt. Jason was awesome. We ran into a problem with the dealership we came from and Jason was very supportive and helped me get the issue resolved. More
Diane Bell great employee in service Dept Took the car to Jim Ellis Kia Service Dept in Kennasaw Ga. for a Engine recall. Diana Bell was awesome called me and kept me informed all the way till Took the car to Jim Ellis Kia Service Dept in Kennasaw Ga. for a Engine recall. Diana Bell was awesome called me and kept me informed all the way till everything was taken care. Thank you so much. Will definitely take my cars to Jim Ellis Service Dept for all my future needs. Thanks again Diana Bell for your friendliness and help. More
Great service for regular maintenance visit! I bought my car from Jim Ellis Kia in Kennesaw, GA and have continued to have it maintained there because I always receive excellent service. Also, th I bought my car from Jim Ellis Kia in Kennesaw, GA and have continued to have it maintained there because I always receive excellent service. Also, the dealership is promoting social distancing in their waiting area, all employees are wearing masks, they covered seat and other surfaces in my car with plastic sheeting before taking the car, and they sanitized the inside of the car before turning it back over to me.. Their preparedness was reassuring to me as a client. More
Great experience. My car went in on Friday morning and I picked it up in Tuesday. They fixed 14 recalls and have me a rental while it was in service. Thank you! picked it up in Tuesday. They fixed 14 recalls and have me a rental while it was in service. Thank you! More
great service. Camille was very nice. provided the service in a timely manner. also provided a car wash and advise all maintenance that was completed service in a timely manner. also provided a car wash and advise all maintenance that was completed More
I have had a good experience working with this dealership in that the personnel are friendly and helpful. Unfortunately, my car was just repaired for the same problem I had repaired at this dealership 5 mont in that the personnel are friendly and helpful. Unfortunately, my car was just repaired for the same problem I had repaired at this dealership 5 months ago. I have also told 4 people my name is not Kate, but no one has changed it. No one vacuumed or did anything to clean my car after the service was performed, especially considering we are dealing with COVID19. Also, someone had gone into a closed compartment in the center console, knocked out items and did not replace them. Overall I'm not really pleased with the overall service. More
The times I have come in, I have felt I was part of your team. Your location has been such a pleasure to work with. Sadly, we have moved to the Thornton Rd area and we will miss you! For our future cars we team. Your location has been such a pleasure to work with. Sadly, we have moved to the Thornton Rd area and we will miss you! For our future cars we definitely will come back to you! Keep it and God bless! More