Jim Ellis Kia of Kennesaw - Service Center

Lavar was very friendly and helpful. Great customer service. I was in and out in no time. He listened to my concerns and was able to give me a solution to the issues I was having with my new car. service. I was in and out in no time. He listened to my concerns and was able to give me a solution to the issues I was having with my new car. More

Great service! Above and beyond what was needed and/or expected. I had an appointment I needed to get to that conflicted with service schedule, but Jason made it happen! expected. I had an appointment I needed to get to that conflicted with service schedule, but Jason made it happen! More

Prompt courteous and friendly.the service department is top notch. Diana Bell is an asset to your dealership. Always get great service , you have a wonderful service department. top notch. Diana Bell is an asset to your dealership. Always get great service , you have a wonderful service department. More

Good service and was relatively quick. Very professional/informative about everything that was needed and was going on with my car. I appreciated all their efforts. professional/informative about everything that was needed and was going on with my car. I appreciated all their efforts. More

He’s so nice and great professional. He treated me well and explained what all I needed to do in my car. Definitely recommend him. and explained what all I needed to do in my car. Definitely recommend him. More

Did not wash my car after service. I sent my nephew because I was at work and told him several times to ensure it did but... he told them and the dealership didn’t. because I was at work and told him several times to ensure it did but... he told them and the dealership didn’t. More

Great customer service. Enjoyed my time there. Only problem was soda machine didn't work. Lavar was excellent helper who was friendly and out going. problem was soda machine didn't work. Lavar was excellent helper who was friendly and out going. More

The service department was wonderful. My only complaint , the sales department , Sent my daughter, she bought a Sorento , we didn't even receive a thanks the sales department , Sent my daughter, she bought a Sorento , we didn't even receive a thanks More

This was my 2nd visit to Jim Ellis Kia of Kennesaw, and this 2nd visit, was just as good as the 1st. Thank you all. this 2nd visit, was just as good as the 1st. Thank you all. More

The service department does an excellent job. They even cleaned and vacuumed my car. Friendly, efficient staff. I am always pleased with my experience at Jim Ellis Kia of Kennesaw. cleaned and vacuumed my car. Friendly, efficient staff. I am always pleased with my experience at Jim Ellis Kia of Kennesaw. More