Jim Ellis Kia of Kennesaw - Service Center

The staff was over the top amazing! The young man that helped me in service was very informative and took his time explaining everything! He made me feel so comfortable and even threw in a free wash! helped me in service was very informative and took his time explaining everything! He made me feel so comfortable and even threw in a free wash! More

service awesome customer experience, great service, Diana Bell was awesome, very knowledgable, she is the only reason I come there, always pleasant, greets me awesome customer experience, great service, Diana Bell was awesome, very knowledgable, she is the only reason I come there, always pleasant, greets me immediately, escorts me to my car More

A new service rep for me and Diana really stepped up. I purchased my 2014 Kia Sorento from this dealership and have continued my servicing here. Very pleased. They seem to always go the extra mile so th I purchased my 2014 Kia Sorento from this dealership and have continued my servicing here. Very pleased. They seem to always go the extra mile so there's no need to go anywhere else. More

Diana was great per usual. She’s always such a joy when I come in for service. Awesome customer service and extremely personable. She makes sure you’re in and out in no time! Thanks Diana come in for service. Awesome customer service and extremely personable. She makes sure you’re in and out in no time! Thanks Diana More

Great customer service . Quick service. , great Great customer service . Quick service. , great attitude. I was greeted as soon as I walked in the shop . I was updated with any and all recommendat Great customer service . Quick service. , great attitude. I was greeted as soon as I walked in the shop . I was updated with any and all recommendations needed at the time . More

Perfect service! Diana took care of my every need. She answered all my questions and kept me apprised of my status while I waited. We kept our social distance and da Diana took care of my every need. She answered all my questions and kept me apprised of my status while I waited. We kept our social distance and danced to a song as she checked me in! More

Service. Time, price and service were excellent, everything was done according to plan and in a timely manner. I will recommend my family and friends' service. Time, price and service were excellent, everything was done according to plan and in a timely manner. I will recommend my family and friends' service. More

It’s always so clean and fresh. Everyone is so nice and courteous. They have awesome snacks, you will not be hungry @ this dealership. My service provider Diana Bell always so helpful and ready to give me courteous. They have awesome snacks, you will not be hungry @ this dealership. My service provider Diana Bell always so helpful and ready to give me an appointment and reassure me that they will be able to help me More

Diana Bell is ABSOLUTELY AMAZING !!She’s ALWAYS very Diana Bell is ABSOLUTELY AMAZING !! She’s ALWAYS very nice !! She does a GREAT JOB with keeping in contact with Me and updated on the progress of My Diana Bell is ABSOLUTELY AMAZING !! She’s ALWAYS very nice !! She does a GREAT JOB with keeping in contact with Me and updated on the progress of My Car !! I will ALWAYS continue going to Your location because of the QUALITY SERVICE that I ALWAYS receive from Diana Bell !! Yes More

Very good and courteous service from Jason Dale. He described the diagnosed issue well and also showed me around the facility for all the conveniences. Also , made Lyft rides available to and from my described the diagnosed issue well and also showed me around the facility for all the conveniences. Also , made Lyft rides available to and from my house. More