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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,186 Reviews

4,186 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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March 13, 2020

Good sales, good service, great work, great job, great people, good friends, great staff, good luck, great customer service, great team work, snacks and water. More

by CARIORTEGA1
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to provide your feedback and leave us a review. We are so pleased to hear about your experience with us. We hope to see you next time! - Madison Magnus, Customer Relations Manager

March 12, 2020

DIANA BELL provided superior customer service at Jim Ellis Kia of Kennesaw from my original phone call to when my vehicle was finished. And I must add, very accommodating. Thanks Diana! More

by tonideangela
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Mar 12, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback. We strive for 100% customer satisfaction, and are so pleased to hear that your service experience was exceptional. We are so glad that Diana was such a great help to you! We hope to see you next time! - Madison Magnus, Customer Relations Manager

March 12, 2020

I had a good experience buying my new car. The sales staff were very friendly and worked with me to get the deal I wanted. The first service was also easy and pleasant thanks to the staff. More

by KELLYDICKERSON270
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Hendrix, Diana Bell
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your feedback! We are so pleased to hear about your experience with us, and that our staff were helpful and friendly. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

Very good customer service. The service team is both professional and personable. They keep you informed and go over your cars condition and any service needs. The complimentary coffee, water and snacks More

by HAPPYNANA2007
Recommend Dealer
Yes
Employees Worked With
Mark in service
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

We are so pleased to hear about your visit with us! Our customers' feedback means a lot to much, and we are so glad to hear that you had a great visit with us. We hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

Awesome professional customer service personnel and staff, with information of the vehicle. condition as the service been done with future recommendation of More

by WILFRED.GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar, Frederick - All around Service Advisor
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

We are so pleased to hear about your experience with us! Our customers' feedback means so much to us, and your comments go a long way. Thank you for taking the time to provide your feedback, we hope to see you next time! - Madison Magnus, Customer Relations Manager

March 12, 2020

Very helpful through and through. But I took my car in for a recall then I got my car back from the dealership just to have the check engine light on again. Had to go back to get the original recall done More

by GLENN_PHLLPS
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Mar 16, 2020 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for taking the time to provide your feedback and leave us a review. Our customers' comments mean a lot to us, and we listen to them carefully. Please let us know if there's anything else we can do to help you. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2020

Jim Ellis Kia treat you like family. Love my Sentra, always trust the dealership Togo above and beyond to service my SUV. Love the ability to ride and and being picked up for ride back to dealership. S More

by steve.Shasteen
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Lina Vallejo
Mar 12, 2020 -

Jim Ellis Kia of Kennesaw responded

Hello, Thank you for leaving us a review and providing your feedback, we love hearing from our customers. We strive for 100% customer satisfaction, and are so pleased to hear about your experience with us. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2020

This visit was for an oil change without an appointment. Since I live 80 miles from the dealership i never know exactly when I will be in the area. Oil change was quick and easy and a free car wash include More

by JANJERRY0806
Recommend Dealer
Yes
Employees Worked With
Female but I don't remember her name.
Mar 11, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and your feedback! We love hearing from our customers, and are so pleased to hear about your experience. We hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2020

The guy (I think his name is Jason) that helped me was really nice, attentive and professional. Very good customer service. Thank you very much. More

by MRG08
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Mar 10, 2020 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to provide your feedback. We strive for customer satisfaction, and are so pleased to hear about your visit. Thank you as well for giving Jason a shout out, we are so happy he was able to help you. We hope to see you next time! - Madison Magnus, Customer Service Relations

March 10, 2020

Making an appointment for an oil change was a complete waste of time. Walk ins were being taken at the same time. Took 2.5 hours to complete the service. Appointments should be done first. More

by KRISJAY
Recommend Dealer
Yes
Employees Worked With
Madison Magnus-Scott
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