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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,187 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,187 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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March 10, 2020
Making an appointment for an oil change was a complete waste of time. Walk ins were being taken at the same time. Took 2.5 hours to complete the service. Appointments should be done first. waste of time. Walk ins were being taken at the same time. Took 2.5 hours to complete the service. Appointments should be done first. More
by KRISJAY
Verified CustomerEmployees Worked With
Madison Magnus-Scott
March 10, 2020
Great Customer Service I worked with Jason and he was awesome! I prefer to take my car to the dealership instead of somewhere else because of people like him! I worked with Jason and he was awesome! I prefer to take my car to the dealership instead of somewhere else because of people like him! More
by CHCSJONES
Employees Worked With
Jason Dale
March 10, 2020
Arrived at appt.time, greeted by Mark, car taken to service Met at the door by Mark Lewis, he advised what would happen and sent the van back. it was ready in about an hour.Mark was very professional and answer Met at the door by Mark Lewis, he advised what would happen and sent the van back. it was ready in about an hour.Mark was very professional and answered all questions.I was very happy. James Wind has been a friend for several years and is very professional in sales as well, Good Guy. More
by CPAWTREY
Employees Worked With
James Wind
March 10, 2020
EXCELLENT CUSTOMER SERVICE I went for an oil change and it was a great experience. Service Adviser Diana Bell is awesome! Great conversation and she always takes care of the c I went for an oil change and it was a great experience. Service Adviser Diana Bell is awesome! Great conversation and she always takes care of the customer! More
by Melissa B.
Employees Worked With
Diana Bell
March 09, 2020
GREAT SERVICE JASON DALE IS A GREAT SERVICE ADVISOR ALWAYS KEEP ME UPDATED WITH PRICES AND TIME JASON ALWAYS TRYS TO GET THE BEST CLOSES ESTIMATE REPAIR BEFORE S JASON DALE IS A GREAT SERVICE ADVISOR ALWAYS KEEP ME UPDATED WITH PRICES AND TIME JASON ALWAYS TRYS TO GET THE BEST CLOSES ESTIMATE REPAIR BEFORE STARTING THE REPAIR More
by BLUE BAY
Employees Worked With
Jason Dale
March 07, 2020
Computer Recall. Was very pleased with service, had me out ahead of time they had said. Everyone was so nice and helpful. Diana was so pleasant to work with . Was very pleased with service, had me out ahead of time they had said. Everyone was so nice and helpful. Diana was so pleasant to work with . More
by BARBRA1396
Employees Worked With
Diana Bell
March 07, 2020
The service was great the service rep was extremely helpful and professional. She provide me loaner while my vehicle was being serviced. She also let me know when the outstanding needed on my car helpful and professional. She provide me loaner while my vehicle was being serviced. She also let me know when the outstanding needed on my car More
by sjones7758
Employees Worked With
Diana Bell
March 06, 2020
very professional and quuality service I have had very good experience with Jim Ellis with service and sales. Would recommend them to anyone. I had a very good sales experience when I bough I have had very good experience with Jim Ellis with service and sales. Would recommend them to anyone. I had a very good sales experience when I bought my Kia. More
by cepopham
Employees Worked With
Jason Dale
March 06, 2020
I love the service department. They are very kind considerate and take care of your concerns. I have never waited more than an hour on my car for any service considerate and take care of your concerns. I have never waited more than an hour on my car for any service More
by pennyenlund
Employees Worked With
Jason Dale
March 06, 2020
Service I was very pleased with the service done on my car. The service advisor I spoke with was very kind and professional. A good experience I was very pleased with the service done on my car. The service advisor I spoke with was very kind and professional. A good experience More
by carter-charlotte
Employees Worked With
Camille
