Jim Ellis Kia of Kennesaw - Service Center

Well, my daughter was visiting from out of state and I sent her to have the oil changed and to look at the AC system (not working). Oil change was perform good and timely. AC needed several hours to fix sent her to have the oil changed and to look at the AC system (not working). Oil change was perform good and timely. AC needed several hours to fix. Have to go back. She said the place was top-notch. More

The service department is great! I would highly recommend the service department. They care about the customer and try hard to accommodate you while you wait. the service department. They care about the customer and try hard to accommodate you while you wait. More

Diana Bell always takes great care of me and ensures I have a loaner vehicle, if needed. I never have to wait around. She's wonderful. have a loaner vehicle, if needed. I never have to wait around. She's wonderful. More

Lavar is an awesome person to work with in the service department he make sure your needs are met in a timely manner. If you ever go to Jim Ellis Kia in Kennesaw for service ask for Lavar department he make sure your needs are met in a timely manner. If you ever go to Jim Ellis Kia in Kennesaw for service ask for Lavar More

Quick easy and pleasant Overall the whole experience was great. We were met in the service bay immediately where Mark did a walk aound of the car, explained what would happe Overall the whole experience was great. We were met in the service bay immediately where Mark did a walk aound of the car, explained what would happen, and showed us where we could wait. When Mark went to lunch he introdiced us to Lisa, in case we had any questions. The whole process took about 2 hours. More

The guy who cared my service is really good!! He was really kind and gave a good explanation what kinds of service i got. I was happy due to him really kind and gave a good explanation what kinds of service i got. I was happy due to him More

In for a quick oil change. Treated like family. The dealership insisted they drop me off at local store instead of walking. Once my van was ready, they came back to store. I signed papers right there a dealership insisted they drop me off at local store instead of walking. Once my van was ready, they came back to store. I signed papers right there and drove away. Can’t imagine being treated better or an easier process! More

The friendliness of the service staff was excellent especially my service adviser Mark Lewis. This was my first visit and I was impressed by the kindness and attentiveness of the staff. I was in for an especially my service adviser Mark Lewis. This was my first visit and I was impressed by the kindness and attentiveness of the staff. I was in for an oil change and tire rotation and it took 3 hours from the time I dropped the car off to when I left. Way too long. Mark did apologize and said that they were busy and experienced downed computers, so hopefully this isn't the norm and I came on a bad day. More

I’ve been to this location many times. Under the new Jim Ellis ownership, the service department has returned to what it should be! Great job! Ellis ownership, the service department has returned to what it should be! Great job! More