Jim Ellis Kia of Kennesaw - Service Center

Great Dealership We have a great experience every time we take my car to Jim Ellis Kia. The minute I pull my car into the service center, I am met with a friendly ser We have a great experience every time we take my car to Jim Ellis Kia. The minute I pull my car into the service center, I am met with a friendly service person. We like to use the same service person each time we take my car in for service, and the minute we walk in, Diana is greeting us with a smile and ready to take care of our needs. She makes us feel "important." She knows her stuff!!! We love coming to Jim Ellis Kia. More

Diana was amazing:) Diana was very helpful! She was kind and kept me updated. She knew I needed a ride back to the dealership and made sure to call me a lyft. The lyft dr Diana was very helpful! She was kind and kept me updated. She knew I needed a ride back to the dealership and made sure to call me a lyft. The lyft driver was also amazing. More

Great service. Mark was able to fix a part still under dealer warranty, which was great. Five Stars!! Car also washed and vacuumed was nice bonus. dealer warranty, which was great. Five Stars!! Car also washed and vacuumed was nice bonus. More

Service makes me smile I have been to the other Kia on Cobb Parkway and the service was not at all what I was looking for. Jim Ellis provides real Customer Service which is I have been to the other Kia on Cobb Parkway and the service was not at all what I was looking for. Jim Ellis provides real Customer Service which is hard to find anywhere these days! More

Spencer was amazing! Super kind and took the time to Sp encer was amazing! Super kind and took the time to address my tire concerns. He offered meaningful advice and made me feel like a valued customer! Sp encer was amazing! Super kind and took the time to address my tire concerns. He offered meaningful advice and made me feel like a valued customer! More

Needed Service I came in last minute due to my car shaking and stalling. They did a diagnostic on my car and had fixed the issue in ~3 hours. They could have been be I came in last minute due to my car shaking and stalling. They did a diagnostic on my car and had fixed the issue in ~3 hours. They could have been better at explaining what exactly was needed and the breakdown of the cost but in my opinion all mechanics are bad at that. More

Great Service This was the first time for servicing my new Sorrento. Everyone was very friendly, knowledgable, helpful, professional and efficient. I will definit This was the first time for servicing my new Sorrento. Everyone was very friendly, knowledgable, helpful, professional and efficient. I will definitely be coming back to you for any future service needs. Mr. Frederick was very good and went out of his way to make this visit very satisfying. More

Great on time service. No waiting and everyone within the service department went out of there way to insure you were satisfied with the overall experience. the service department went out of there way to insure you were satisfied with the overall experience. More

Always friendly service, always very prompt and usually takes less time than estimated, love the tech either vaccuming or washing my car, always a pleasure takes less time than estimated, love the tech either vaccuming or washing my car, always a pleasure More