Jim Ellis Kia of Kennesaw - Service Center

Had brakes done The guy that helped us out was more than helpful. He was patient with explaining everything. We appreciated him and will def be back for our next ser The guy that helped us out was more than helpful. He was patient with explaining everything. We appreciated him and will def be back for our next service. More

Transmission Fluid Exchange Set up an appointment for 2pm on a Saturday and arrived several minutes early. Lavar was busy with another customer, but greeted me and said he would Set up an appointment for 2pm on a Saturday and arrived several minutes early. Lavar was busy with another customer, but greeted me and said he would be with me in a minute (this is very important as I've stood around without acknowledgement at other places which is totally irritating). Lavar ensured me that my car would be ready prior to closing and he delivered. I typically do a lot of the maintenance myself, but transmissions are better left for a qualified mechanic. So far everything seems to be working fine, but the transmission on this vehicle is a closed system so I'll hold judgement. Prices high, but service was outstanding. More

The service there was great I was taken care of the employees we’re nice and I got my problem fixed thank you guys bless employees we’re nice and I got my problem fixed thank you guys bless More

The service team is always pleasant. They greet you promptly when you come in. And they ensure you are comfortable during your stay if you are not dropping your vehicle off. They also keep you informed promptly when you come in. And they ensure you are comfortable during your stay if you are not dropping your vehicle off. They also keep you informed. More

Awesome service! Treated me with respect and made sure everything was taken care is as needed. Appreciate the care given to me by the staff everything was taken care is as needed. Appreciate the care given to me by the staff More

Whole experience was great! I was able to schedule a next day appointment. I chose to wait on my vehicle and the waiting area was comfortable and accommodating. day appointment. I chose to wait on my vehicle and the waiting area was comfortable and accommodating. More

Great service, I was a walk in and was seen right away. I was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! was able to work in the lounge while my car was being serviced and my car was done before I could finish all my work! More

I would like to thank everyone there at Jim Ellis Kia for their kindness and prompt service thank you for the fresh coffee snack and cookies while we wait their kindness and prompt service thank you for the fresh coffee snack and cookies while we wait More

Service Department Diana is who I enjoy coming too since I have been coming in for maintence. She is professional, personable, and a very sincere emplyee. I wouldrecom Diana is who I enjoy coming too since I have been coming in for maintence. She is professional, personable, and a very sincere emplyee. I wouldrecommend her to anyone, More

Standard Overpriced Oil Change Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more th Yes they changed the oil and washed the car. The service was great with no problems. However the price since being bought out by Jim Ellis has more than doubled. The price for oil and filter with no other service was $57. No that was not synthetic oil. I loved Cobb County Kia and the dealer service price was $30. Cannot continue with service at Jim Ellis. More