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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,192 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,192 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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January 17, 2020
Excellent Service As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! As always, Diana took very good care of me. Got the oil changed and out the door quickly. With and car wash and vacuum too:) Thanks!! More
by peach2go
Verified CustomerEmployees Worked With
Diana Bell
January 16, 2020
My experience here has been great, ms Bell's personality and knowledge really make you feel comfortable in the service you get from this company also the service personnel and knowledge really make you feel comfortable in the service you get from this company also the service personnel More
by Kia*one
Employees Worked With
Diana Bell
January 16, 2020
Everyone was helpful and kind Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. Really enjoyed working with Lavar. Felt like he was looking out for me. I wouldn't hesitate to go back to this dealership for service. More
by ANDYPERRY
Employees Worked With
Lavar Frederick
January 16, 2020
Have had a great service yesterday and pleased with the friendly people and the facilities clean and discreet. Looking forward to having many more services done friendly people and the facilities clean and discreet. Looking forward to having many more services done More
by arice821
Employees Worked With
Diana Bell, Jason Dale
January 16, 2020
Excellent Service Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. Once again, Diana Bell took good care of our car. She has always done right by us. We will always use Diana Bell for service. More
by D2PREYNOLDS
Employees Worked With
Diana Bell, Jason Dale
January 16, 2020
I was so pleased with my purchase of my 2019 Kia Stinger, that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly u that I have continued to use Kia Kennesaw for all my service needs. Lavar Frederick is my service advisor and he is excellent at his job. He truly understands customer service More
by gonzo3298
Employees Worked With
Other Employees :
Lavar Frederick is in Service now, not sales. However he sold me my Stinger and is now in the Service Department. He is excellent in both positions. I will continue with service at Kia Kennesaw because they all do a great job. Especially Lavar Frederick, Lavar Frederick, Chris Turner, Diana Bell, Amber Turner, Erika Gregory, Lina Vallejo
January 15, 2020
Great customer satisfaction and met all of my expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided expectations. Would and will recommend to all friends and family. Thank you for the phenomenal service provided More
by SCOTTYE0
Employees Worked With
Lavar Frederick, Jason Dale, Mike Boyd
January 15, 2020
Needed engine replacement under recall warranty. Mark was our service rep. He was terrific! Very kind, helpful, and provided great communication. I’ve dealt with Mark a couple times since. Excellent service. our service rep. He was terrific! Very kind, helpful, and provided great communication. I’ve dealt with Mark a couple times since. Excellent service. Even provided shuttle over to nearby Chick-Fil-A while other work being done on car. I’m VERY impressed with the service department. More
by t.samples
Employees Worked With
Mark Lewis
January 15, 2020
Best place for service and their customer service is out of this world would recommend it to anyone. Miss Williams always took care of me when ever I’m there she is a sweetheart of this world would recommend it to anyone. Miss Williams always took care of me when ever I’m there she is a sweetheart More
by OUSAINOUKORTA
Employees Worked With
Camille Williams
January 14, 2020
Excellent Service Great experience with Lavar during a warranty engine replacement. Excellent follow-up by Lavar and the Kia team and a very quick turnaround. Exceeded Great experience with Lavar during a warranty engine replacement. Excellent follow-up by Lavar and the Kia team and a very quick turnaround. Exceeded our expectations... More
by davemoss67
Employees Worked With
Lavar Frederick
