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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,186 Reviews

4,186 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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September 19, 2019

oil change This time I sent my wife to get it done. She found Lavar and he took care of everything for her. he is the one reason we keep on coming back. he goes More

by TEAMNIZZARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Hello, Lavar and the team are dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 19, 2019

A/C Repair I have been having A/C problems with my vehicle for the past couple weeks, and I made an appointment with Jim Ellis Kia and the problem was fully reso More

by ADG374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Diana Bell, Jason Dale
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

September 18, 2019

Fast, efficient and great customer service Camille was the best, I would recommend her for all of your overall business. Dealership was very friendly and has a great atmosphere. I’m making this More

by m.mortenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille in service
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with Camille and the team! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

September 17, 2019

Always Excellent Camille was very efficient, friendly, respectful, and customer-oriented. She kept me up to date not only at the end of my appointment but also along e More

by allie.taliaferro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with Camille! Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2019

Jim Ellis Kia gives excellent service every time Jim Ellis Kia is always the best and eager to help in every situation. Diana Bell will always go above and beyond your expectations and definitely sho More

by MCFADDENPCPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Diana and the team are dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2019

Service dated 9/16/2019 I had an appointment to have a recall item taken care of. From the point of entrance until the car was done i received excellence service. More

by JACOBS0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Chris Ford
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for the positive feedback, and we hope that you have a great day!

September 17, 2019

Love the Early Bird/Night Owl drop off. While driving my car around town I noticed a loud noise coming from the under carraige. Then I remembered the day earlier we had hit a curb. We droppe More

by JAZPOTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 09, 2019 -

Jim Ellis Kia of Kennesaw responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 16, 2019

Very good service Fast checking in . Professional service Staff are very friendly Very clean waiting room And very cheap price Beat customer service of toyota More

by Renoanhnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wind, Jimmy Hendrix, Jason Dale, Larry Whorley, Chris Kwon
Oct 03, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for servicing with us! We are more than happy to help in anyway we can and strive to be the best consistently so that you can expect the best! Let us know if there is anything we can do in the meantime to help.

September 16, 2019

The high level of service never ceases to amaze! The service, diligence, and responsiveness at Jim Ellis Kia of Kennesaw is second to none. This is one of 5 vehicles I own of which all are different More

by AD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks, Chris Ford
Oct 03, 2019 -

Jim Ellis Kia of Kennesaw responded

We are incredibly happy to have you in the Jim Ellis KIA family and that you are happy with your experience! Thank you for servicing with us, and if there is anything we can help you with in the meantime, please do not hesitate to reach out.

September 16, 2019

Great service; didn’t try to sell me anything I didn’t need Thank you to Robbie B. and the service team for taking care of my Sorento without trying to charge me for anything I didn’t need. The young man who d More

by WK0331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Robbie Brooks, Chris Ford
Oct 03, 2019 -

Jim Ellis Kia of Kennesaw responded

We are happy to hear that you were taken care of! We appreciate you servicing with us. If there is anything we can help with in the meantime, do not hesitate to reach out. We strive to deliver 5 star service for all of your transportation needs.

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