Jim Ellis Kia of Kennesaw - Service Center

Jim Ellis Kia gives excellent service every time Jim Ellis Kia is always the best and eager to help in every situation. Diana Bell will always go above and beyond your expectations and definitely sho Jim Ellis Kia is always the best and eager to help in every situation. Diana Bell will always go above and beyond your expectations and definitely should get a raise for her hard work and eagerness to deliver with Excellence every time. I will refer anyone to Jim Ellis Kia for service or sales, they’re absolutely the best I’ve seen yet. Keep up the Excellence guys. More

Very good service Fast checking in . Professional service Staff are very friendly Very clean waiting room And very cheap price Beat customer service of toyota Fast checking in . Professional service Staff are very friendly Very clean waiting room And very cheap price Beat customer service of toyota , honda and nissan I highly recommending for everyone More

The high level of service never ceases to amaze! The service, diligence, and responsiveness at Jim Ellis Kia of Kennesaw is second to none. This is one of 5 vehicles I own of which all are different The service, diligence, and responsiveness at Jim Ellis Kia of Kennesaw is second to none. This is one of 5 vehicles I own of which all are different makes ranging from BMW, VW, Jaguar, to Volvo, but with a superior customer experience. More

Great service; didn’t try to sell me anything I didn’t need Thank you to Robbie B. and the service team for taking care of my Sorento without trying to charge me for anything I didn’t need. The young man who d Thank you to Robbie B. and the service team for taking care of my Sorento without trying to charge me for anything I didn’t need. The young man who drove the courtesy shuttle was also super nice! More

CHRISTOPHER KIT KI represented Jim Ellis Kia very well. The circumstances that Chris and I became acquainted was not pleasurable for me but once I met him; in-spite of my frustration and he took ownership o The circumstances that Chris and I became acquainted was not pleasurable for me but once I met him; in-spite of my frustration and he took ownership of my requests, made a promise to call me back the same day (and did), worked with me, made calls on my behalf to the warranty company and made me FEEL like I was being taken care of. I really appreciate that. Even tho it's only been 2-3 weeks since I met Chris, when I speak to him, I feel like we're old friends. :-) Thank you for hiring someone relate-able and who cares about your customers. More

Regular maintenance Diana did an excellent job explaining all aspects to me. She was very efficient, arranged the shuttle to transport me and kept me updated the whole t Diana did an excellent job explaining all aspects to me. She was very efficient, arranged the shuttle to transport me and kept me updated the whole time. More

I’ll be back Their attention to detail and friendly attitudes keeps me coming back. The dealerships is designed so I can find a quiet corner to read a book while Their attention to detail and friendly attitudes keeps me coming back. The dealerships is designed so I can find a quiet corner to read a book while I wait or join others watching TV. More

Getting a new engine What started out being one of the worst experience I’ve ever had, ended with some of the best customer service that I’ve ever received! Jason kept me What started out being one of the worst experience I’ve ever had, ended with some of the best customer service that I’ve ever received! Jason kept me updated through the whole process! Even when he wasn’t quite sure if time frames, he’d still call to keep me in the loop! How refreshing! My car was finished earlier than expected, and I’m happy! More

Windshield replaced When I purchased my car in mid April it had two minor chips on it , it eventually went into cracks . Went to talk to used car dept. manager he said th When I purchased my car in mid April it had two minor chips on it , it eventually went into cracks . Went to talk to used car dept. manager he said they can meet me half way of the cost of windshield . Which they did . Fast and great service . Thank you Ron More

Great customer service really friendly workers but the wait Great service super friendly but the long waits, they promise me something on my car back on June and just went back in September and they had it put Great service super friendly but the long waits, they promise me something on my car back on June and just went back in September and they had it put it on with no issues More