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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,236 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,236 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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October 04, 2019
Quick and accommodating I always get my service here, I needed my oil change and ended up with a meeting booked before my car was done. They ordered me a Lyft to take me ther I always get my service here, I needed my oil change and ended up with a meeting booked before my car was done. They ordered me a Lyft to take me there and pick me up, and had my car ready and washed by the time I got back. 10/10 More
by SNorris
Verified CustomerEmployees Worked With
Jason Dale
October 04, 2019
Great customer service Thank you for the great service after the sale. They got met in and out of the service department. Mgt dashes gut even helped detail my vehicle. These Thank you for the great service after the sale. They got met in and out of the service department. Mgt dashes gut even helped detail my vehicle. These guys are awesome! More
by spencer.tukes
October 04, 2019
Excellent Service Department! The customer care at Jim Ellis Kia-Service is consistently exceptional & superior than all automotive businesses that I’ve had dealings with!!! My Sed The customer care at Jim Ellis Kia-Service is consistently exceptional & superior than all automotive businesses that I’ve had dealings with!!! My Sedona is my baby & when she needs work, I trust in Jason & the skilled service crew to provide quality maintenance. More
by CHRISTINADIANERAMIREZ
Employees Worked With
Louis, Jason Dale
October 03, 2019
Oil Change It was my first time at this location. We received great, professional service. Special thanks to Jason Dale for taking great care of us during our v It was my first time at this location. We received great, professional service. Special thanks to Jason Dale for taking great care of us during our visit. More
by HARITH.ALSHAREEF7
Employees Worked With
Jason Dale
October 03, 2019
Great customer service The process of buying and servicing our car has been so easy and everyone is super helpful and very friendly. Would highly recommend this dealership. The process of buying and servicing our car has been so easy and everyone is super helpful and very friendly. Would highly recommend this dealership. More
by VOLFAN865
Employees Worked With
Camille
October 03, 2019
Online oil chnge appt I came in on wrong appt date (my fault)Camille sd no problem, took me right away. Very courteous, and Im very pleased. 5 stars. I came in on wrong appt date (my fault)Camille sd no problem, took me right away. Very courteous, and Im very pleased. 5 stars. More
by MICHAEL.GRAVLEYSR
Employees Worked With
Camille
October 03, 2019
I feel like i was lied to I asked to have lights looked at again because they kept blowing up even after they said it was fixed with the light recall. Rob, service guy told me I asked to have lights looked at again because they kept blowing up even after they said it was fixed with the light recall. Rob, service guy told me i had to pay $135 because recalled had already been done and it was not covered. Come to find out, it was covered under light recall. I was never explained what happened. I assumed the fix from the recalled was never done one that side of the car. I felt I was lied to. Was the light fixed before? Record voice rating instead More
by CGOMEZ758
Employees Worked With
Robbie Brooks
October 03, 2019
Great Service Experience They were able to accommodate us every step of the way, from getting us in over the weekend, to getting us a loaner. Diana and her team were wonderfu They were able to accommodate us every step of the way, from getting us in over the weekend, to getting us a loaner. Diana and her team were wonderful. More
by JEFFREY.HAVIS
Employees Worked With
Diana Bell
October 03, 2019
Robbie Brook is an outstanding customer service representative. He is well versed in automotive maintenance. A true "jokester" but truly a professional who answers all questions, make the customer representative. He is well versed in automotive maintenance. A true "jokester" but truly a professional who answers all questions, make the customer feel important. I enjoy my time getting service from Jim Ellis Kia. More
by GLORIAWILLIAMS9125
Employees Worked With
Alex Williams, Robbie Brooks
October 03, 2019
great service great staff, i enjoy coming hear, its a very pleasant place,they have good refreshments its very clean they have a great staff service great staff, i enjoy coming hear, its a very pleasant place,they have good refreshments its very clean they have a great staff More
by MURRAY96
Employees Worked With
Robbie Brooks
