Jim Ellis Kia of Kennesaw - Service Center

Very efficient and professional! Very efficient and professional. Well staffed with knowledgeable and courteous employees in a large, contemporary, well designed environment. Honest a Very efficient and professional. Well staffed with knowledgeable and courteous employees in a large, contemporary, well designed environment. Honest appraisal as to what service is needed for your car, and fairly priced. More

Great Jason was the best,have been there many trips before will say this was the best ever .And Diana was nice too. Great service and wash Jason was the best,have been there many trips before will say this was the best ever .And Diana was nice too. Great service and wash More

Everyone was great! Great experience with everything except the loner car associate. She is not so pleasant. Her personality is dry and she always talk and looks like she Great experience with everything except the loner car associate. She is not so pleasant. Her personality is dry and she always talk and looks like she doesn’t want to be at work. She needs to smile more. More

Excellemnt customer service and service quality Thanks for the service. friendly and helpful staff, prompt service. great snack area/coffee. my car was washed also. Diana was very helpful. thank you Thanks for the service. friendly and helpful staff, prompt service. great snack area/coffee. my car was washed also. Diana was very helpful. thank you so much. More

Oil change went smoothly! My advisor was Diana, she got me checked in very quickly, and called me once my service was done! She was awesome and very friendly! I hope to work wi My advisor was Diana, she got me checked in very quickly, and called me once my service was done! She was awesome and very friendly! I hope to work with her for all my services in the future. More

expensive service Was $499 to get me in the door then grew to $1600. Was told car would be detailed and wasn’t even washed. For that kind of money and 2 days in shop f Was $499 to get me in the door then grew to $1600. Was told car would be detailed and wasn’t even washed. For that kind of money and 2 days in shop for just service I wasn’t very happy that it didn’t even get a bath as promised. Service counselor was good though. More

General Service What I took car in for was done to my satisfaction; what I have an issue with is that it was there all day & when I go to pick it up I drive home & my What I took car in for was done to my satisfaction; what I have an issue with is that it was there all day & when I go to pick it up I drive home & my son tells me "mom you have a brake light out" my car was at the dealer all xxxx day & no one there saw it? Thought to fix it? It's just aggrivating when you leave your car someplace all day & are spending alot of money to have it serviced & something so simple is over looked. Bought my car there when they were Cobb County Kia & they are the only ones who's ever worked on it so I am loyal to them! LOVE the people in the customer service part of the service center; they are always nice & laughing & helpful they don't do the service work on the cars! More

Excellent experience. Jason kept me apprised throughout the process. The service technician also accomplished what was needed and completed the repair in a very timely mann Jason kept me apprised throughout the process. The service technician also accomplished what was needed and completed the repair in a very timely manner. More

Always friendly and smiling Diana is always polite helpful and smiling. She was the contact for both of my vehicles and.she is always professional and courteous tammy and felicia Diana is always polite helpful and smiling. She was the contact for both of my vehicles and.she is always professional and courteous tammy and felicia More