Jim Ellis Kia of Kennesaw - Service Center

Great service from beginning to end Each and every person I have come in contact with smiles and greets you. They offer snacks and a ride if you’re unable to wait. Of course they have a Each and every person I have come in contact with smiles and greets you. They offer snacks and a ride if you’re unable to wait. Of course they have a radius that they stay in, but all in all the service provided is awesome! More

Excellent experience!! Easy to schedule my appointment They got me right in and completed service. Great experience. Even cleaned the car. Thanks guys. Appreciate the Easy to schedule my appointment They got me right in and completed service. Great experience. Even cleaned the car. Thanks guys. Appreciate the excellent service. More

Professional service Brought vehicle in for engine trouble. Was told needed new engine but it was under warranty. Set me up in a rental car and fixed my vehicle in less th Brought vehicle in for engine trouble. Was told needed new engine but it was under warranty. Set me up in a rental car and fixed my vehicle in less than half the time they said it may take. More

Great Experience I was greeted as soon as I reached the service garage. I felt like I was taken care of by all employees. I didn’t mind spending 2 hours there. I was greeted as soon as I reached the service garage. I felt like I was taken care of by all employees. I didn’t mind spending 2 hours there. More

Friendly and prompt From entering to the end I felt at ease knowing that my vehicle was in good hands. Diane was AWESOME!? I just love the way she makes you feel like a From entering to the end I felt at ease knowing that my vehicle was in good hands. Diane was AWESOME!? I just love the way she makes you feel like a relative. More

Great Service The service received is great. Everyone is very helpful and the experience was pleasant. Mr car was ready quicker than expected which was even better The service received is great. Everyone is very helpful and the experience was pleasant. Mr car was ready quicker than expected which was even better. Great job. Thanks! More

My engine had seized up and had to be replaced. Robert was very professional, helpful and pleasant to work with and my car was completed ahead of the estimated time. Overall a very good experience Robert was very professional, helpful and pleasant to work with and my car was completed ahead of the estimated time. Overall a very good experience More

Fantastic! While I wasn’t excited about a recall on the engine and the length of time to replace, it was a great experience by the dealership. Additionally, I ha While I wasn’t excited about a recall on the engine and the length of time to replace, it was a great experience by the dealership. Additionally, I had to come back for a transmission replacement related to the engine replacement and the team owned it and replaced quickly. These guys are great and should be recognized. Both Rob and Jason were awesome to work with. More

Robert was very helpful and courteous I went for a routine recall check. A day later the engine light came on so I called Robert my service guy and he was very helpful and provided me with I went for a routine recall check. A day later the engine light came on so I called Robert my service guy and he was very helpful and provided me with a rental until my car got fixed. More

Excellent Service Great service. Ms. Bell was very thorough and processed my vehicle very quickly. Snacks were provided while I waited. Car was washed and floors wer Great service. Ms. Bell was very thorough and processed my vehicle very quickly. Snacks were provided while I waited. Car was washed and floors were vacuumed. More